Top Operations & Support Jobs

Own complex Tier 2 customer cases involving sales tax discrepancies, state notices, registrations, refunds, integrations, and API issues. Research authoritative tax sources, reconcile data, communicate clearly with customers, document solutions, reproduce product problems, and collaborate with Engineering. Candidates need either hands-on indirect tax experience or extensive experience mastering a complex customer-facing domain, plus SaaS support, research, data-querying, and technical communication skills.

Supports Kiva U.S. loan operations by screening applications, assisting borrowers during fundraising, managing delinquency, improving processes and infrastructure, collaborating with partners, analyzing data, collecting borrower stories, and enhancing training resources. The role is a six-month, part-time remote volunteer internship supporting entrepreneurs and cross-functional program initiatives.

Summer leadership internship providing exposure to banking through varied assignments, job shadowing, group projects, and community business learning. Interns collaborate with the Project Development department, bank teams, and other interns, including work related to marketing bank products and services. Responsibilities vary by assigned bank. Proficiency in Microsoft Office is required, along with communication, analytical, creative, writing, social media, and community development interests.

Own complex Tier 2 customer support cases involving sales tax discrepancies, state notices, registrations, refunds, integrations, and API issues. Research authoritative tax sources, reconcile data, communicate clearly with customers, document solutions, reproduce product issues, and partner with Engineering on fixes. Support team knowledge-sharing and process improvement. Candidates need either 2+ years of sales or indirect tax experience or 5+ years in complex customer-facing support or technical roles, plus SaaS support experience, research skills, strong written English, and SQL or similar query-tool familiarity.

Processes and supports payment operations including wires, ACH, cash services, check processing, faster payments, statements, and exceptions. Provides internal customer support, monitors automated processes, meets critical deadlines, escalates issues, supports process improvements and special projects, and ensures compliance with bank policies, security requirements, and regulations.

Provides administrative and personal support to the CEO, including calendar management, communication routing, meeting coordination, travel planning, note-taking, reporting, research, and liaison duties. The role also supports hiring activities, executive relationships, personal errands, product labs, trade shows, and hospital visits. It requires approximately 60% domestic and international travel and occasional Saturday work.

Support Andrew Ng and his ecosystem by managing complex calendars, travel, events, communications, and board logistics. Prepare briefings and materials, track action items and recommendations, manage expense reports and letters of recommendation, and assist with presentations and miscellaneous operations. Coordinate across AI Fund, portfolio companies, and public boards while maintaining confidentiality, anticipating needs, and using productivity and AI tools to increase efficiency.

Serves as the welcoming front desk representative, greeting clients and visitors, managing calls, mail, packages, calendars, office inventory, parking passes, and paycheck distribution. Coordinates facilities, events, safety responses, and administrative support across clinical, finance, and training departments. Requires advanced bilingual Spanish-English communication, confidentiality, strong multitasking, and proficiency with office and collaboration software.

Leads operational strategy and performance across UFG’s franchise network. Oversees franchise operations, improves consistency and profitability, develops training programs, monitors financial performance, reports insights to leadership, supports franchisees, drives system-wide improvements, and resolves operational issues. The role requires strong knowledge of franchise systems, financials, laws, compliance, and project management, with travel as needed.

Provides administrative and operational support for a home care office. Responsibilities include serving patients, caregivers, and internal teams; managing phone calls; assisting with caregiver onboarding and training coordination; completing computer-based administrative tasks; maintaining accurate records; and supporting daily workflows. The role is full-time, Monday through Friday, and requires Spanish-speaking ability.