Top Operations & Support Jobs

Leads Semtech’s global Customer Experience organization, overseeing customer and partner experience, order-to-cash performance, service models, distributor economics, and cross-functional operating processes. The role standardizes global workflows, SLAs, systems, and scorecards; deploys AI, RPA, and self-service automation; manages predictive service initiatives; supports M&A integration; and advises executives on commercial productivity. It also leads a global team of 15–20 specialists and team leads while driving customer satisfaction, operational efficiency, and revenue-supporting improvements.

Provides administrative, scheduling, records, financial, purchasing, and customer service support across Nursing, Teacher Education, and Social Work programs. Maintains calendars, meeting materials, student and accreditation records, budgets, invoices, reimbursements, and confidential documentation. Coordinates program activities and communicates with faculty, staff, students, visitors, and external partners while managing competing priorities independently.

Provides daily administrative support for office operations, project teams, and leadership. Responsibilities include maintaining records, entering ERP data, assisting with invoices and purchase orders, coordinating schedules and travel, managing supplies and vendors, supporting project reporting and employee onboarding, preparing spreadsheets, and communicating with employees, customers, and vendors.

Chief of Staff supporting the CEO by managing executive cadence, priorities, follow-through, and leadership communications. Builds AI-powered automations and workflows, runs company operating rhythms, supports executive onboarding, and owns cross-functional initiatives. Leads People Operations while supporting business and technology operations. The role requires hands-on execution, strong judgment, discretion, communication, and comfort working independently in a hybrid San Francisco environment.

Provide Tier II support for MSP clients: troubleshoot escalated workstation, network, and server issues; maintain Windows Server/AD/GPO environments; configure firewalls, switches, wireless, and VPNs; deploy and image workstations; document work in the PSA system; assist with onboarding, projects, and mentor Tier I technicians.

Administers and improves Salesforce-centered business systems, including configuration, automation, integrations, security, release management, testing, documentation, and platform support. The role troubleshoots connected billing, tax, and scheduling systems, maintains system health, and partners with business analysts and stakeholders to deliver reliable solutions.

Leads revenue operations across Sales, Growth, and Solutions Engineering. Owns GTM planning, territory and quota setting, revenue modeling, deal desk operations, forecasting, performance reporting, incentive compensation, commission accuracy, Salesforce and GTM technology architecture, data governance, and AI-driven automation. Partners with executives and engineering teams while managing a team spanning business systems, Salesforce administration, operations, and GTM engineering.

Performs general administrative duties, including data entry, receptionist-style support, and basic technical support. The role supports similar administrative functions for ATLAS and is based out of the Cincinnati office while currently being performed remotely.

Supports leadership and executes cross-functional startup initiatives across go-to-market, product, community, content, customer success, recruiting, and operations. Builds AI-powered workflows, runs marketing and sales development campaigns, creates customer support processes, contributes to recruiting, and uses data and software tools to improve company performance. The role requires strong ownership, quantitative ability, adaptability, and comfort working remotely across NYC hours.

Provides proactive administrative and operational support to the Executive Leadership Team and CEO. Responsibilities include calendar and meeting management, board and retreat logistics, donor and stakeholder communication, travel coordination, executive correspondence, document preparation, filing, board portal maintenance, KPI and metrics reporting, and project follow-up. The role requires discretion, strong organization, excellent communication, data literacy, adaptability, and alignment with the organization’s Christian mission.