Top Operations & Support Jobs

Manage end-to-end billing and revenue operations, including invoicing, collections, revenue reconciliation, trend analysis, reporting, process improvement, and internal controls. Collaborate with finance, sales, and operations teams to align billing with contracts and delivered services, resolve discrepancies, improve collections, and provide trusted revenue insights to leadership.

Serves as the company’s first point of contact by greeting visitors, managing calls, mail, deliveries, conference rooms, supplies, invoices, shipments, and clerical tasks. Maintains office organization and access procedures, coordinates vendors and catering, manages Freshservice ticket timelines, and provides backup support to Credit & Collections. Requires strong communication, organization, multitasking, punctuality, and basic office technology skills.

Summer IT internship providing end-user technical support, troubleshooting, hardware installation and maintenance, software deployment, system monitoring, documentation, and assistance with IT projects. The intern will support Windows environments, Microsoft Office, hardware, and organizational infrastructure while developing practical IT skills through mentorship.

Provides hands-on corporate IT support for executives, remote employees, field users, and support-center staff. Troubleshoots Windows, macOS, Microsoft 365, identity, connectivity, endpoint, collaboration, and hardware issues; manages device deployment, lifecycle, security, assets, and onboarding. Owns incidents through resolution, documents solutions, supports Teams Rooms, collaborates on IT projects, and improves recurring support processes. Requires occasional onsite, after-hours, travel, and equipment-handling work.

Own marketing and revenue operations systems, including Marketo programs, segmentation, scoring, QA, lead routing, enrichment, lifecycle models, deduplication, and Salesforce administration. Partner with Marketing, Sales, and BDR teams to improve data quality, pipeline velocity, reporting, and operational efficiency. Build scalable workflows and automation, prioritize cross-functional requests, and convert recurring issues into durable processes.

Provides help desk and technical support for university classrooms, computer labs, users, PCs, Apple systems, software, telephones, kiosks, and digital signage. Responsibilities include troubleshooting, ticket documentation, equipment inventory, computer decommissioning, network equipment installation, software imaging, Agiloft reporting, and audiovisual event support. The role requires on-campus student work, customer service, documentation, task prioritization, and problem-solving skills.

Manages product operations for connected vehicle products, including L2/L3 support triage, incident escalations, queue health, SLO tracking, stakeholder alignment, product documentation, localization, vendor coordination, product launches, process improvements, and Voice of Customer insights.

Leads Consumer and Commercial Data Contributor Services across the United States and Costa Rica. Oversees data ingestion, exchange implementations, data quality, regulatory compliance, contributor onboarding, incident response, process modernization, automation, and operational performance. Manages individual contributors and people leaders while partnering with technology, business stakeholders, and external data furnishers to improve accuracy, efficiency, communication, and execution in a regulated environment.

Supports IT systems, infrastructure, and end-user services in a regulated, mission-critical environment. Responsibilities include troubleshooting, helpdesk support, account provisioning, endpoint and server maintenance, network support, patching, backups, asset tracking, security controls, access reviews, documentation, onboarding, equipment deployment, IT projects, and audit readiness. The intern collaborates with IT, security, engineering, and operations teams while gaining experience in systems administration, networking, compliance, and process automation.

Provides senior-level end-user, hardware, server, networking, and application support for managed-service clients. Responsibilities include troubleshooting Microsoft 365, Windows systems, firewalls, VPNs, Active Directory, Group Policy, virtualization, Veeam backups, and business applications. The role maintains technical documentation, manages tickets and escalations, supports client sites, coordinates vendors, trains junior analysts, and participates in 24/7 on-call rotations.