Top Operations & Support Jobs

Provides help desk and technical support for university classrooms, computer labs, users, PCs, Apple systems, software, telephones, kiosks, and digital signage. Responsibilities include troubleshooting, ticket documentation, equipment inventory, computer decommissioning, network equipment installation, software imaging, Agiloft reporting, and audiovisual event support. The role requires on-campus student work, customer service, documentation, task prioritization, and problem-solving skills.

Manages product operations for connected vehicle products, including L2/L3 support triage, incident escalations, queue health, SLO tracking, stakeholder alignment, product documentation, localization, vendor coordination, product launches, process improvements, and Voice of Customer insights.

Leads Consumer and Commercial Data Contributor Services across the United States and Costa Rica. Oversees data ingestion, exchange implementations, data quality, regulatory compliance, contributor onboarding, incident response, process modernization, automation, and operational performance. Manages individual contributors and people leaders while partnering with technology, business stakeholders, and external data furnishers to improve accuracy, efficiency, communication, and execution in a regulated environment.

Supports IT systems, infrastructure, and end-user services in a regulated, mission-critical environment. Responsibilities include troubleshooting, helpdesk support, account provisioning, endpoint and server maintenance, network support, patching, backups, asset tracking, security controls, access reviews, documentation, onboarding, equipment deployment, IT projects, and audit readiness. The intern collaborates with IT, security, engineering, and operations teams while gaining experience in systems administration, networking, compliance, and process automation.

Provides senior-level end-user, hardware, server, networking, and application support for managed-service clients. Responsibilities include troubleshooting Microsoft 365, Windows systems, firewalls, VPNs, Active Directory, Group Policy, virtualization, Veeam backups, and business applications. The role maintains technical documentation, manages tickets and escalations, supports client sites, coordinates vendors, trains junior analysts, and participates in 24/7 on-call rotations.

Leads operational performance improvement across offshore drilling, completion, and subsea campaigns. Monitors KPIs, non-productive time, and invisible lost time; applies LEAN and PDSA methods; facilitates reviews and lessons-learned sessions; coordinates rig teams, contractors, service providers, and customers; supports planning, risk assessments, safety compliance, reporting, and action closeout. The role is offshore and requires international project flexibility.

The VP of Operations will lead statewide field operations across collections, vault and cash integrity, service, equipment uptime, projects, call center, and field technology teams. This hands-on executive will regularly inspect locations, build scalable operating standards and SOPs, improve performance using field data, and develop a strong leadership bench. The role requires direct ownership of multi-layer, route-based operations and preparation for expansion into new states.

Provides help desk support for end-user hardware, software, workstation, and connectivity issues. Troubleshoots and documents technical problems, responds to escalated requests, supports hardware inventory and testing, and participates in technology implementations and projects. The role also trains users, supports remote employees, and works independently or collaboratively to reduce downtime and meet organizational technology needs.

Supports 1st and 3rd Party operations through customer email communication, document retrieval and archiving, account updates, client reporting, mailroom support, voicemail routing, procedure maintenance, data entry, and process improvement. The role requires accurate documentation, timely coordination with internal teams and clients, confidentiality, and professional communication. It is a full-time hybrid or office-based position with no expected travel and no supervisory responsibilities.

Supports reimbursement operations through business process analysis, workflow optimization, and transformation initiatives. Responsibilities include mapping current and future-state processes, conducting root-cause analysis, documenting business requirements, developing user stories and acceptance criteria, supporting system integrations and testing, tracking project actions, and assisting with change management. The role partners with operations, IT, vendors, and business stakeholders to improve productivity, quality, reimbursement outcomes, compliance, and patient experience.