Top Operations & Support Jobs

Greet and assist customers at a busy automotive dealership front desk, manage CRM customer records, direct visitors, handle administrative tasks (shipments, license plate pickup), communicate in English and Spanish, maintain a professional front desk, and support additional customer service duties as needed.

Oversee daily operations for a mission-critical lottery client environment, leading support staff, coordinating technical and operational teams, monitoring service delivery, managing budgets and inventory, ensuring regulatory compliance, resolving operational issues, and driving process improvements across production, logistics, quality, and facilities.

Provides administrative support to executive leadership by managing calendars, coordinating meetings and travel, preparing documents, handling correspondence and calls, processing expenses, maintaining corporate records, distributing financial reports, and supporting continuous improvement initiatives. The role requires confidentiality, organization, strong communication, proficiency with Microsoft Office and Excel, and at least five years of executive support experience.

Provides front-line technical support for hardware, software, application, access, and connectivity issues. Responds to phone, email, and chat requests, troubleshoots across multiple platforms, documents incidents and resolutions, meets service-level standards, and escalates issues when needed. The role requires customer service, shift flexibility, Secret clearance eligibility, and up to 10% travel.

Provides daily administrative support to leadership by managing calendars, meetings, travel arrangements, itineraries, expenses, budgets, and confidential projects. Coordinates meeting logistics with vendors and supports corporate committees and employee engagement events. The role requires strong organization, communication, discretion, independence, multitasking, Microsoft Office proficiency, and willingness to work onsite at least four days per week.

Analyzes business processes, elicits and documents IT requirements, develops functional specifications, supports solution design, coordinates testing and user acceptance, assists with implementation and training, and provides ongoing systems support. The role also performs gap analysis, feasibility studies, cost-benefit analyses, reporting, documentation, stakeholder communication, and continuous process improvement.

Maintains the agency’s technology infrastructure, computer systems, software applications, and data systems. Provides technical support to staff, troubleshoots issues, maintains equipment, assists with cybersecurity and data protection, and collaborates across departments to improve secure technology use. The role also requires maintaining required background clearances and approval to drive for work-related duties.

Manages customer sales orders from processing through shipment, serving as the primary contact for status updates, schedule changes, inquiries, complaints, returns, and delivery coordination. Partners with order entry, production, scheduling, and account management teams to align requirements and resolve issues. Uses ERP and CRM systems to monitor orders, maintain records, track metrics, support inventory programs, and identify process improvements.

Provides administrative support for filing and compliance agents by managing records, correspondence, mail, Service of Process documents, scanning, database uploads, and Salesforce updates. The role requires high-volume task organization, accurate data entry, professional communication, independent work, and in-office availability Monday through Friday.

Provide timely, professional support for players on a payments platform, investigate complex payment and account issues, validate payment status, coordinate resolutions with Product/Engineering/Payments, manage tickets to SLA, identify trends, and contribute to process improvements and automation.