Top Operations & Support Jobs

Handles customer communication for automotive service appointments, including answering calls, responding to online inquiries, scheduling and rescheduling appointments, sending reminders, and following up after service to ensure customer satisfaction. Maintains friendly, professional communication and supports customer retention through maintenance reminders and appointment follow-up.

Manage daily outdoor car wash operations, coach and support team members, deliver exceptional customer service, promote and sell memberships, assist customers using iPads and kiosks, and maintain site standards. The role requires reliable transportation, weekend availability, continuous standing or walking during eight-hour shifts, lifting up to 50 pounds, and working outdoors in all weather conditions.

Leads global Customer Support and Scientific Technical Support across the Americas, EMEA, and APAC. Defines customer-centric strategy, scales omnichannel and AI-enabled support, develops regional leaders and scientific specialists, improves service metrics and retention, oversees technical escalations, manages support systems, and ensures quality, complaint-handling, and regulatory compliance across Twist’s genomics and synthetic biology portfolio.

Supports a C-level or senior executive through confidential information management, scheduling and administrative coordination. Develops presentations, communications, reports and financial or strategic documentation for executives, senior staff and board members. Serves as an enterprise liaison across teams, manages databases and filing systems, handles shifting priorities, and maintains high standards for accuracy, confidentiality and deadlines. Requires occasional travel and availability outside standard business hours.

Supports station leadership by managing daily operations, opening and closing the facility, conducting vehicle emissions tests, monitoring lane traffic and wait times, troubleshooting system issues, training new inspectors, communicating test procedures and results to customers, reporting safety or policy concerns, and maintaining a clean, welcoming station environment.

Handles inbound calls for multiple client businesses, screens callers, gathers accurate information, follows account-specific protocols, dispatches emergencies, schedules appointments, documents messages, updates tickets, and communicates with clients and internal teams. The role requires professional phone etiquette, attention to detail, calm problem-solving, reliable attendance, and comfort using phone systems, call software, and CRM platforms. Set second- or third-shift schedules include weekends and the position is on-site.

Supervise the oil and lube department, including daily operations, quality control, customer satisfaction, safety, facility upkeep, purchasing, cost control, and employee hiring, training, and development. Perform oil changes, fluid top-offs, vehicle inspections, filter replacements, work-order documentation, and customer service. The role requires sales and membership growth, flexible scheduling, outdoor work in all weather, and compliance with safety and legal requirements.

Administer scholarship and grant programs by launching online applications, coordinating evaluators and review committees, responding to applicants, monitoring workflows, processing awards and payments, preparing reports, and maintaining fund portfolios. The role requires accurate application of grantmaking and IRS procedures, strong communication, database and Microsoft Office skills, attention to detail, and occasional travel within Arizona.

Provide day-to-day support for Personal Lines Advisors and clients by servicing accounts, processing policy changes and claims, analyzing needs, quoting renewals, retaining accounts, and delivering high-quality customer service to meet revenue and retention goals.

Leads Guilford College’s Library and Learning Technologies enterprise, overseeing operations, budgets, policies, staff development, collections, digital resources, library systems, information literacy, copyright, and Open Educational Resources. The role collaborates with faculty, staff, technology partners, vendors, and students to advance teaching, learning, research, digital literacy, and inclusive user services.