Top Operations & Support Jobs

Owns cross-functional business operations, initially focused on revenue operations, business analytics, AI-enabled process automation, incentives, pricing, renewals, and new product launches. The role partners closely with leadership, Finance, Sales, Client Solutions, and Engineering to build operating processes, reporting, commercial insights, account renewal plans, and scalable company systems.

Oversee industrial site operations, supervise and train employees, address customer concerns, manage scheduling and safety, investigate inventory discrepancies, coordinate deliveries, and communicate with customers, suppliers, and program management. The role also supports project management, quoting, team building, and employee discipline while requiring substantial walking, standing, and lifting.

Leads Money Canvas Coaching Operations, owning the coaching delivery strategy, operating model, roadmap, performance metrics, workforce planning, and service quality. Manages Coach Managers and 40+ geographically dispersed coaches, develops leadership and culture, improves engagement and retention, and drives operational excellence. Partners with Product, Engineering, Design, HR, Learning Operations, and Strategic Operations to prioritize initiatives, implement new capabilities, and improve coaching and customer experiences.

Coordinates promotional product orders from quoting and order entry through delivery confirmation. Works with customers, suppliers, Sales, Receiving, Fulfillment, Shipping, Accounting, and other teams to ensure accurate and timely project completion. Responsibilities include pricing support, idea presentations, order management, customer communication, relationship building, and resolving issues while managing multiple priorities.

Provide daily support, maintenance, and enhancement of corporate IT infrastructure including Windows/Linux servers, storage, virtualization, monitoring, NAC, backups, and endpoint systems. Troubleshoot issues, manage capacity, patching, change management, vendor relations, ITSM ticketing, and contribute to projects and customer-facing meetings.

Provide onsite and remote technical support to global employees by troubleshooting hardware and software issues, deploying workstation images, installing and configuring software, managing hardware inventory, and responding to support tickets. The role also creates knowledge base articles, assists with problem replication, maintains asset records, and safeguards company and customer data through policy compliance.

Support daily trade processing for macro and derivatives products by confirming trades, reconciling positions, resolving exceptions, managing operational workflows, monitoring foreign currency exposure, and coordinating with portfolio managers, traders, counterparties, prime brokers, and futures commission merchants. Assist with team onboarding, platform connectivity, client inquiries, process automation, and control improvements across global financial markets.

Recreate scanned Japanese documents as editable Microsoft Word files while closely matching original layouts, tables, spacing, headings, and structure. Use OCR outputs, clean and verify formatting, follow style guidelines, flag unclear content, protect confidential medical information, and conduct detailed line-by-line quality checks. The role requires advanced Word formatting skills, basic Japanese reading proficiency, and strong attention to detail.

Provides comprehensive executive support to the President and CEO, including calendar and travel management, correspondence, confidential information handling, board and senior management coordination, meeting minutes, donor communications, special projects, and personal office logistics. Serves as a liaison to board members, staff, donors, and external partners while exercising discretion, sound judgment, and proactive prioritization in a fast-paced onsite environment.

Open application for candidates who can identify and solve important problems at Bastion, a regulated stablecoin infrastructure company. Potential contributions may include internal tooling, market expansion, data-driven strategy and revenue, or improving complex processes. Applicants should describe a specific problem they would address and how they would solve it. The role is based in New York City with a flexible hybrid model, while exceptional candidates elsewhere may be considered.