Promotional Products Coordinator
Join a team that helps brands stand out. Think Patented is looking for a detail-oriented and customer-focused Promotional Products Coordinator to support our growing promotional products division. This role is perfect for someone who enjoys collaborating with customers, suppliers and co-workers.
What You'll Do
- Assist with customer quotes, pricing, and idea presentations.
- Enter promotional product orders accurately into an order management system.
- Manage orders from entry through delivery confirmation.
- Coordinate customer projects with Sales, Receiving, Fulfillment, Shipping, Accounting, and other internal departments.
- Build strong relationships with customers, suppliers, and team members.
What We're Looking For
- Promotional products experience preferred, but not required.
- Associate or bachelor’s degree preferred, or 2+ years of experience in order entry, order management, customer service, or accounting support.
- Experience working in an ERP or order management system.
- Proficient in Excel and other Microsoft Office programs.
- Detail-oriented, organized, and able to manage multiple priorities.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively within a team environment.
- Positive attitude and desire to learn and grow.
Work Schedule & Location
- Full-Time, Salaried Exempt
- Monday-Friday. Typical business hours are 8:00am – 5:00pm.
- Minimum of 4 days per week in the office with up to 1 remote day per week with manager approval.
Benefits
- Medical, dental, vision
- FSA / HSA
- 401(k)
- Referral program
- Paid time off
- Company-sponsored life insurance
- Employee Assistance Program
Why Join Us?
At Think Patented you'll work with a supportive team that values collaboration, customer service, and continuous improvement while helping clients bring their brands to life through creative promotional products.
Apply today and become part of a growing team where your attention to detail and customer focus can make a real impact.
Skills Required
- Experience working in an ERP or order management system
- Proficiency in Microsoft Excel and other Microsoft Office programs
- Associate or bachelor's degree
- Two or more years of experience in order entry, order management, customer service, or accounting support
- Promotional products experience
- Strong communication, organization, attention to detail, and problem-solving skills
- Ability to work independently and collaboratively while managing multiple priorities
What We Do
Think Patented is a full-service marketing execution company based in the Dayton/Miamisburg, OH area. Founded as a commercial printer, it now combines printing, direct mail, display graphics, digital engagement, fulfillment, contract packaging and promotional products to deliver integrated campaigns for clients across healthcare, education, manufacturing, retail and non-profit sectors.
