Top Operations & Support Jobs

Provides first-line IT support to employees by documenting, diagnosing, and resolving basic issues involving desktops, applications, operating systems, and networks. Performs workstation installation, maintenance, troubleshooting, and preventative care; escalates complex problems; communicates with vendors; and supports junior help desk technicians through guidance and documentation.

Leads sales and operations performance across a store network by partnering with regional leadership, analyzing business data, improving inventory and fulfillment, implementing cross-functional process enhancements, and driving sales growth, profitability, cost reduction, execution, and customer satisfaction.

Maintains and organizes digital asset libraries, validates image quality, naming conventions, metadata, and product classifications, and coordinates asset corrections and distribution. Tracks product launches, troubleshoots DAM and website access or image discrepancies, updates digital records, and supports internal users through training. The role also provides administrative assistance, assists with photography preparation, and manages physical samples while collaborating with IT, Marketing, and cross-functional teams.

General application for future opportunities across automotive dealership sales, service, administration, and operations. Responsibilities may include customer service, supporting dealership operations, assisting team members, maintaining professionalism, and adapting to changing business needs. Prior automotive experience is helpful but not required. The employer offers training, career development, and a collaborative team environment.

Leads commercial training, field enablement, meeting and event operations, and contract workflow coordination for a biotechnology company's commercial organization. Manages training programs, national sales meetings, vendors, budgets, cross-functional stakeholders, and CLM workflows. Facilitates contracts through Legal and Procurement review, administers routing and approval processes, identifies process efficiencies, and trains business users on contracting procedures and CLM tools.

Coordinates break/fix service calls from intake through resolution. Responsibilities include assessing and prioritizing requests, dispatching technicians, preparing estimates and proposals, maintaining service records, tracking progress, communicating updates, providing technical support, and resolving customer complaints and escalations.

Provides first-level onsite and remote IT support, troubleshooting desktops, laptops, mobile devices, printers, peripherals, and Microsoft 365 applications. Manages basic networking tasks, user accounts and permissions in Active Directory, backups, server health monitoring, and equipment installation. Coordinates with vendors, documents resolutions, and escalates complex issues. The role requires travel between facilities and vendors, equipment handling, and customer-focused communication, with opportunities to advance into networking and security operations.

Own the company’s business process automation layer by identifying inefficient workflows, designing and maintaining Google Workspace tools, integrating platforms, and building AI-powered workflows. The role partners cross-functionally to redesign processes, automate onboarding, reporting, HR, and operational handoffs, while managing validation, error handling, documentation, training, governance, and end-user support.

Provides comprehensive enrollment support to students and families across admissions, financial aid, advising, records, accounts, and transfer services. Administers the college’s AI student services platform by maintaining its knowledge base, reviewing response quality, analyzing usage, coordinating updates, and supporting responsible AI implementation. Organizes enrollment events, trains students and staff on technology, supervises work-study students, supports process improvement, and assumes One Stop Director responsibilities when needed. Evening, weekend, and campus-center work is required.

Serve as the primary technical advisor for enterprise clients, leading technical engagements, incident investigations, production troubleshooting, and high-stakes de-escalations. Analyze logs, APIs, databases, webhooks, and source code to identify root causes. Configure AI agents and coding tools to automate support workflows. Build support infrastructure, SLAs, escalation paths, and diagnostic runbooks while partnering with Product and Engineering to resolve recurring customer issues.