Top Operations & Support Jobs

Provides technical and customer support for hardware and network issues through software, phone, email, and internal channels. Coordinates with stakeholders to resolve complex cases, maintains strong customer relationships, communicates feedback to Product teams, diagnoses issues using software tools, meets response-time targets, and identifies proactive solutions. Requires bilingual English and Spanish communication, technical support experience, customer service experience, ticketing-system expertise, and familiarity with CRM and remote collaboration tools.

Lead end-to-end investigations of complex auto claims, including staged accidents, organized fraud networks, medical billing schemes, and digital fraud. Apply Florida PIP and bodily injury expertise, use intelligence platforms and link analysis, support EUOs and fraud bureau referrals, and collaborate with data science, product, claims, and legal teams to improve predictive fraud models and case strategies.

Provides Tier I–III technical support and serves as a Service Desk escalation SME. Installs, configures, repairs, and maintains end-user hardware, software, telephony, networks, printers, servers, and infrastructure equipment. Administers ITSM, CMDB, incident queues, asset lifecycles, documentation, and root-cause analysis. Supports testing, user training, preventive maintenance, vendor coordination, and continuous improvement. Requires onsite work, shift and weekend availability, on-call participation, physical installation work, and occasional travel.

Supports office operations by managing supplies, equipment, vendors, maintenance coordination, front desk visitors, mail, conference rooms, catering, events, calendars, and administrative records. Maintains clean, organized shared spaces and provides a welcoming employee and visitor experience. Requires strong organization, communication, multitasking, customer service, Microsoft Office proficiency, and bilingual Vietnamese fluency.

Performs deposit operations activities for a financial institution, including reviewing and reconciling reports, researching accounts, maintaining account and debit card records, processing wire transfers and stop payments, investigating non-posted transactions, monitoring disputes, verifying accounts, and supporting internal and external customers. The role also assists with general ledger entries, regulatory procedures, training, and other departmental operations.

Provides front-desk and general office support in a senior living community. Responsibilities include customer service, answering and directing calls, distributing mail, requisitioning supplies, completing clerical tasks, and supporting associates. The role requires strong organization, communication, interpersonal skills, independence, keyboarding ability, and familiarity with Microsoft Office. This is a part-time weekend, first-shift position.

Processes and acknowledges donations, resolves incomplete or declined gifts, supports reconciliation between Finance and Development, responds to donor inquiries, manages donor mailings, routes incoming correspondence, and maintains accurate CRM data. The role requires strong attention to detail, effective communication, confidentiality, multitasking, and process improvement skills while supporting fundraising and donor engagement programs.

Business Intern supporting Finance, Procurement, Sales, Marketing, and Customer Service initiatives. Responsibilities include financial reporting, KPI tracking, vendor onboarding, CRM updates, quoting, market research, customer service support, documentation, status reporting, and a final capstone presentation. The internship develops business acumen, communication, analytics, collaboration, and problem-solving skills through cross-functional projects.

Lead a year-round specialized school serving students with autism and varying abilities. Oversee academic programs, individualized education plans, staffing, scheduling, budgets, compliance, and school-wide operations. Use data to monitor student progress and improve outcomes, recruit and develop staff, foster a safe and inclusive culture, collaborate with families and professionals, and represent the school in community and regulatory settings. The role also requires supporting student safety, including physical intervention when necessary.

Provides administrative and clerical support to program leadership and counseling staff, including scheduling, correspondence, phone contacts, meeting preparation, minutes, reporting assistance, filing, mail distribution, payroll, supplies, travel arrangements, and policy support. The role requires strong organization, communication, writing, computer, confidentiality, and judgment skills in an institutional substance-use treatment setting.