Top Operations & Support Jobs

Maintains physical and electronic document systems, including filing, retrieval, distribution, scanning, invoicing, crediting, and obsolete-record disposal. Resolves document discrepancies, supports audits and inventories, prepares legal paperwork, and assists the Sales Department. Provides customer service by phone and email, schedules meetings, and performs general office duties. The role requires accuracy, organization, adherence to procedures, overtime availability, and frequent physical activity.

Supports project managers, coordinators, and senior leadership with clerical and administrative duties. Responsibilities include preparing documents, maintaining project files, collecting subcontractor records, managing supplies, arranging travel, coordinating meetings and minutes, distributing communications, handling international shipping, and requesting access credentials for government project locations. Requires strong organization, communication, confidentiality, Microsoft Office proficiency, and familiarity with construction documentation.

Leads the Product Support team’s daily operations, including scheduling, prioritization, escalations, training, documentation, and performance management. Oversees customer and technical issue resolution, monitors support metrics, improves workflows, reduces repeat contacts, and enhances first-contact resolution and customer satisfaction. Collaborates with Product Success, Engineering, Operations, and other teams to communicate recurring product issues and customer feedback. Also supports Asian-make programming and related product assistance.

Provides customer support for pest control services by answering calls, scheduling appointments, managing inquiries and complaints, entering customer and service data into a CRM, processing service orders, resolving issues, and coordinating with technicians and office staff.

Manage daily office operations, facilities, vendors, supplies, shipping and receiving, visitors, workplace readiness, and employee support. Provide onsite executive, VIP, meeting, event, and offsite logistical assistance. Coordinate repairs, maintenance, contracts, invoices, inventory, access procedures, safety, and emergency preparedness while improving the workplace experience. This is an onsite role requiring strong organization, communication, discretion, and proactive problem-solving.

Supports operational monitoring of production and pre-production systems, including incident triage, ticket and change-request review, issue investigation, escalation, reporting, documentation, and service restoration. Uses monitoring and logging tools such as Splunk and New Relic, collaborates with technical support teams, assists with testing and root-cause analysis, and participates in rotational on-call and off-hours coverage. Requires foundational programming, systems analysis, troubleshooting, networking, security, and operational knowledge.

Lead KBRA’s Business Applications function and enterprise SaaS portfolio, including strategy, governance, lifecycle management, vendor relationships, identity integrations, administration, troubleshooting, and operational support. Partner with business and technology stakeholders on application selection, onboarding, security, access management, integrations, modernization, and automation. Develop roadmaps, metrics, governance processes, and team capabilities while remaining hands-on with Microsoft 365, Entra ID, SaaS platforms, and enterprise applications. Participate in on-call rotations and occasional office travel.

Provides white-glove IT support to senior executives and owns technology delivery for corporate events, leadership meetings, town halls, broadcasts, and customer briefings. Responsibilities include troubleshooting devices and collaboration tools, planning event technology, managing audio/video setups, conducting rehearsals, coordinating vendors and stakeholders, resolving incidents, maintaining documentation, and improving operational processes. The role requires discretion, executive presence, strong communication, and occasional support outside standard business hours.

Provides advanced helpdesk support for campus computers, peripherals, software, network accounts, and Blackboard LMS functionality. Troubleshoots user, application, authentication, and system issues; performs root cause analysis and remedial actions; installs and modifies software; creates work orders; assists with account management; coordinates with vendors; supports outages; and trains faculty, staff, and students.

Internship supporting business office functions within a nonprofit human services organization. The role offers flexible full-time, part-time, and hybrid opportunities, college internship credit, hands-on professional experience, mentorship, and exposure to nonprofit operations. Candidates should be enrolled in an accredited college or university and be dependable, organized, and eager to learn.