Top Operations & Support Jobs

Manages daily IT operations for a distributed workforce, including onboarding and offboarding, Microsoft 365 administration, identity and device management, hardware lifecycle, MSP coordination, security monitoring, compliance activities, documentation, vendor management, and IT process improvement. The role requires full-time on-site work in Erie, Pennsylvania, participation in an on-call rotation, and occasional after-hours support.

Provides administrative and operational support for American Farmland Trust’s New York and New Jersey regional programs. Responsibilities include tracking metrics, managing CRM data, preparing reports, coordinating contracts and invoices, supporting meetings and events, assisting with hiring and onboarding, responding to public inquiries, and maintaining supplies. The hybrid role requires strong organization, communication, technology, writing, and multitasking skills, with occasional regional and overnight travel.

Provide video telecommunications and technical support services in Fort Belvoir, Virginia. The role requires at least four years of relevant experience, a bachelor’s degree in information technology, computer science, or a related field, or equivalent experience. CompTIA Security+ and CompTIA CySA+ certifications are required.

Provides Level 2 technical support for cellular and wireline network services in a remote contact-center environment. Responsibilities include monitoring network alerts, diagnosing OSI-layer issues, analyzing Linux logs and packet captures, troubleshooting routers, firewalls, NAT, and network connectivity, coordinating with customers and field technicians, supporting installations, documenting incidents, and meeting service KPIs. The role requires strong Linux command-line, networking, and customer communication skills, with weekend and holiday shift flexibility.

Manages the summer camp office and family communications, including attendance tracking, pickup and drop-off coordination, supply inventory, file organization, newsletters, reminders, and administrative support. The role collaborates with camp staff and leadership to maintain a welcoming, safe, and memorable environment. It requires strong communication, customer service, organization, teamwork, flexibility, and the ability to work in an active camp setting.

Administers and maintains Workday Financial Management, including security, business processes, tenant configuration, data loads, integrations, reports, dashboards, upgrades, and access rights. Supports finance functional areas, resolves tickets, monitors system performance, improves processes, coordinates cross-functional teams, manages consultants and vendors, and leads system rollouts. Requires strong documentation, communication, Workday configuration, reporting, integration, and finance process expertise.

Provides post-sales technical support for Onshape customers by mastering the product, answering customer questions, troubleshooting engineering processes and requirements, and developing product demonstration content. The role requires mechanical CAD experience, strong communication skills, and a technical engineering background, with PDM/PLM and related engineering software experience preferred.

Directs day-to-day operations and service delivery for Customer Support, Payroll Processing, and Implementation teams. Oversees staffing, scheduling, training, coaching, performance management, client service initiatives, compliance, payroll services, SLAs, metrics, year-end projects, resource allocation, and operational improvements. Ensures accurate, compliant, and high-quality service delivery while preparing teams for client onboarding and managing relationships with internal and external stakeholders.

Serves as the front desk contact for employees, visitors, candidates, and guests. Manages visitor check-in, calls, emails, badges, I-9 verification, interview logistics, conference rooms, catering, office supplies, facilities support, and invoice coding. Maintains a professional reception area while handling confidential information and multiple priorities.

Create and maintain technical documentation for autonomous surface vessels, including standard operating procedures, work instructions, and internal guides. Collaborate with engineers, designers, production teams, and stakeholders to translate complex concepts into clear end-user content. Review documentation for accuracy and compliance with industry and DoD standards, manage multiple projects, incorporate feedback, and continuously improve documentation.