Top Operations & Support Jobs

Provides administrative and operational coordination across project management, service, accounting, warehouse, purchasing, field operations, vendors, contractors, and customers. Tracks materials, orders, schedules, contracts, deliverables, invoices, deadlines, and documentation. Supports customer communication, contractor payment documentation, compliance records, and workflow improvements while maintaining accurate records and facilitating information flow between departments.

Manage IT operations and service delivery across four regulated biotech sites. Responsibilities include service desk oversight, Microsoft 365 and endpoint administration, identity and device management, vendor and SLA management, employee technology lifecycle support, laboratory systems support, incident response, access reviews, compliance documentation, asset management, purchasing, and operational project leadership. The role is hands-on, requires occasional travel and off-hours outage response, and supports GxP-related IT environments.

Manages IT service delivery for the Chicago office, including service desk, end-user support, audiovisual services, incident escalation, ITSM processes, asset management, security coordination, vendor oversight, and technology project support. Leads the local technology team, partners with global technology groups, supports events and conference rooms, drives continual service improvement, reports on service KPIs, and promotes responsible GenAI adoption.

Leads Partner Data Integrations and Operations across two teams supporting university partners. Establishes case-management, monitoring, reconciliation, service-level, onboarding, and integration standards; drives automation and process redesign; oversees SIS integrations with systems such as Slate, Banner, and Workday; advises partner IT teams; shapes data architecture and product improvements; owns strategy, KPIs, hiring, team development, and executive reporting.

Leads global IT operations, service desk teams, and ITIL-aligned support processes. Oversees Microsoft 365 adoption, endpoint management, service performance, vendor relationships, infrastructure initiatives, security collaboration, disaster recovery, and business continuity. Provides training, improves workflows, and ensures reliable technical support and positive end-user experiences across global offices.

Provides executive administrative and office operations support, including calendar and meeting coordination, travel and expense assistance, document and presentation preparation, office supply management, onboarding, interview scheduling, and leadership team support. The role is primarily onsite and requires strong organization, communication, confidentiality, multitasking, and proficiency with Microsoft Office, Concur, and SharePoint.

Provides regional hardware, software, troubleshooting, project rollout, start-up, and break/fix IT support across Northern California. Responsibilities include resolving service requests, monitoring systems, developing testing plans, supporting vendors and project teams, assisting with EHR deployments, training users, managing regional escalations, and delivering short-term IT solutions. Frequent travel within the territory and use of a personal vehicle are required.

Manage executive inboxes and calendars, coordinate meetings and follow-ups, arrange travel, oversee office supplies, meals, vendors, maintenance, events, budgets, invoices, and workplace improvements. The role requires strong judgment, discretion, organization, ownership, and comfort creating reliable operational processes while supporting senior leaders and fostering a welcoming office culture.

Supports remote graduate courses by coordinating communication, preparing and uploading lectures to Canvas, grading assignments, providing feedback, leading online discussions, maintaining course records, teaching assigned topics, and meeting individually with students for academic support.

Provides first-level technical support for Tintri storage solutions in a 24x7x365 environment. Owns customer cases from intake through resolution or escalation, troubleshoots hardware, software, operating system, networking, virtualization, and storage issues, analyzes logs and diagnostics, documents case activity, communicates with customers, and collaborates with senior engineers and engineering teams. The role also contributes to knowledge-base content and requires shift, weekend, and holiday coverage.