Top Operations & Support Jobs

Provides dedicated technical support to executive leadership and senior business stakeholders. Responsibilities include rapid issue resolution, Apple and Windows endpoint management, Microsoft 365 and collaboration application support, device provisioning, Intune administration, identity and authentication troubleshooting, monitoring, security tool usage, and proactive technology improvements. The role requires discretion, onsite presence, occasional travel, after-hours availability, and close coordination with Executive Assistants and IT teams.

Leads operational strategy, process scaling, budgets, capacity planning, quality compliance, and day-to-day delivery operations across multiple U.S. collection facilities. Manages site and technical teams, drives operational excellence, oversees resource planning and financial decisions, monitors data quality, and partners with Delivery, PMO, Security, and Infosec teams. The role is hybrid with 3–4 days weekly onsite in Midtown New York.

Provides administrative support to the Regional Director and local office by answering phones, scheduling meetings, maintaining contact lists, ordering supplies, booking travel, and completing miscellaneous office tasks. The role requires strong organization, communication, punctuality, telephone etiquette, intermediate computer skills, and familiarity with standard office equipment.

Provides customer support through phone, email, chat, and in-person interactions; investigates and resolves issues; educates customers on products and services; documents interactions in Salesforce; and ensures customer interactions meet quality standards. The role also supports retention and revenue opportunities while delivering empathetic, professional service.

Administers and supports client desktop, server, networking, virtualization, Microsoft 365, cloud, backup, and security environments. Resolves escalated infrastructure issues, manages tickets, troubleshoots complex systems, documents solutions, supports client environments, and mentors Systems Technicians. The role also contributes to process improvement, training, AI-enabled administration, and may participate in an on-call rotation.

Provides administrative support to the Regional Director and local office by answering phones, scheduling appointments and meetings, maintaining contact lists, ordering supplies, booking travel, and assisting with miscellaneous office tasks.

The Dean of Students leads school culture, discipline, attendance, safety, and behavioral support initiatives. They supervise the School Culture Team, coach teachers on classroom management, resolve conduct incidents, monitor attendance and discipline data, oversee safety personnel, and collaborate with students, families, teachers, and student services staff. The role also supports IEP/504 meetings, develops behavior plans, prepares reports, and performs additional school-wide operational duties assigned by the Principal.

Provides administrative support to the Regional Director and local office. Responsibilities include answering and directing calls, scheduling meetings and appointments, maintaining contact lists, ordering office supplies, booking travel, and assisting with miscellaneous office tasks. The role requires strong organization, punctuality, communication, telephone etiquette, intermediate computer skills, and familiarity with standard office equipment.

Own end-to-end order-to-cash operations across booking, provisioning, billing, invoicing, renewals, usage metering, and cloud marketplaces. Build the automation roadmap, improve touchless processing, reconcile billing data, support month-end close, and establish scalable controls. Partner with Deal Strategy, GTM Systems, Finance, Accounting, Product, and Engineering while personally shipping automations and resolving billing defects.

Provides high-level administrative and operational support to company leaders. Responsibilities include calendar and travel management, meeting preparation, client relationship follow-up, communication coordination, proposal and presentation support, expense processing, document delivery, office technology assistance, account maintenance, billing coordination, and special projects.