Top Operations & Support Jobs

Serve as customers' primary contact for their solar and storage experience, resolving escalations, conducting account reviews, recommending products, and proactively anticipating needs to ensure satisfaction and long-term retention.

Provides service support and delivery for banking applications and systems. Manages incidents, problems, changes, releases, testing, software updates, disaster recovery activities, business requirements, support plans, and project coordination. Collaborates with business teams, IT personnel, and vendors to prioritize enhancements and maintenance. May work after hours or weekends for deadlines, testing, and high-priority incidents. Requires banking operations knowledge, strong communication and organization, and proficiency with Microsoft Office.

Provides administrative support through organized recordkeeping, scheduling, communication, multitasking, and coordination of varied duties. Maintains accurate files, prioritizes work, follows supervisor direction, supports business operations, and uses Microsoft Office tools. The role requires reliability, attention to detail, adaptability, strong customer service, and effective written and verbal communication.

Provides administrative support for a DHS transitional housing program, including maintaining client and program records, managing supplies, filing, petty cash, bookkeeping support, database updates, phone calls, mail, deliveries, and visitor access. The role also supports procurement procedures and prepares office reports and records.

Provides first-line technical support for employees, including incident triage, ticket management, hardware and software installation, troubleshooting, VoIP maintenance, system imaging, asset inventory, and user administration. Supports Active Directory, Entra ID, Symitar, vendors, documentation, software deployments, and IT projects. Requires on-call coverage, occasional work outside standard hours, travel between worksites, and compliance with financial institution security and regulatory requirements.

Provides first-level technical and customer support for security camera and video monitoring products. Responsibilities include troubleshooting hardware, software, and connectivity issues; reviewing footage; assisting with onboarding and system setup; documenting cases; coordinating with field services; and escalating complex issues to engineering. The role requires clear communication, customer focus, product learning, and collaboration across support, sales, engineering, and field service teams.

Provides clerical and administrative support for a manufactured housing community. Responsibilities include answering phones, maintaining resident and vendor files, performing data entry and bookkeeping, assisting with tenancy applications, supporting rule enforcement, and helping maintain a clean, safe, code-compliant environment.

Leads Quality Assurance, Training, Customer Success Specialist, Knowledge Management, and Escalations functions within a contact center. Manages and develops teams, oversees training and quality programs, analyzes performance trends, supports escalations, maintains knowledge systems, and drives automation, AI-enabled support tools, continuous improvement, operational readiness, and customer experience excellence.

Manages corporate administration and headquarters operations, including entity records, business licenses, registrations, contracts, confidential documentation, office services, and employee travel support. Coordinates with legal, finance, tax, government agencies, vendors, and senior leadership to maintain compliance and meet deadlines. The role requires strong organization, discretion, judgment, communication, and independent management of multiple priorities in a fully onsite environment.

Reviews and processes claims for damaged, defective, or missing products; verifies documentation, determines resolutions, maintains accurate records, and communicates outcomes to clients and internal teams. Collaborates with Quality Control and cross-functional partners to investigate root causes, identify product trends, and improve claims processes and documentation.