Top Operations & Support Jobs

Provide remote production support for RMS batch processes, triage failures, identify critical-path issues, escalate appropriately, communicate proactively, update runbooks and knowledge-base articles, and recommend engineering improvements.

Supervises administrative and support staff, manages front desk operations, answers calls, schedules client appointments, prepares files, communicates with clients and program staff, and completes accurate documentation and reports. The role requires a caring, professional approach and supports routine administrative functions within a child and youth services program.

Serves as the first point of contact for visitors, clients, and team members. Manages reception, calls, email inquiries, mail, packages, office supplies, visitor access, meeting preparation, and event support. Maintains an organized, professional front office while handling sensitive information discreetly and supporting daily office operations. Requires strong communication, multitasking, organizational, and technology skills, including proficiency with Google Workspace, Microsoft Office, and macOS.

Assist online customers through phone, email, SMS, and live chat; resolve product and delivery enquiries; coordinate with stores and customer service teams; update customer accounts; escalate critical issues; and follow quality assurance processes.

Provides phone and email support to distributor partners, sales teams, and operations personnel. Processes distributor setup changes, special orders, plant closures, and order corrections; audits transactions and resolves IDOC, interface, and open-order errors. Manages ServiceNow items, shared inboxes, documentation, communications, and system/process changes while supporting SAP operations and cross-functional teams.

Support mobile device inventory, deployment, troubleshooting, login assistance, and daily operations for laptops, tablets, and other devices. Provide end-user support, maintain reports and documentation, manage tickets, secure mobile devices, and improve support processes using lessons learned.

Provides administrative and logistical support for engineering school meetings, events, committees, ceremonies, awards, and competitions. Coordinates adjunct, TA, lab assistant, and course assistant postings, onboarding, scheduling, budgeting, payroll, and facility access. Supports Workday and Coursedog course logistics, maintains templates, manages meeting materials and catering, and performs general office duties. Requires strong organization, communication, Microsoft Office proficiency, and at least one year of office experience.

Provides reception and clerical support by answering multi-line phones, greeting and directing visitors, maintaining directories and visitor logs, distributing mail, responding to resident and staff needs, handling emergency notifications, completing administrative tasks, and supporting location-specific activities such as inventory, scheduling, ticket sales, and records maintenance.

Lead regional store technology rollouts, QA, and escalations; consult with store leadership to increase adoption; create training and documentation; analyze incidents and recommend proactive support strategies.

Serve as a strategic advisor and execution partner to the CEO and senior leadership team. Responsibilities include strategic planning, decision support, operational coordination, process improvement, internal communications, stakeholder and board engagement, executive presentations, and team development. The role drives cross-functional initiatives and enhances organizational effectiveness in a fast-paced investment technology company.