The Role
Provide remote production support for RMS batch processes, triage failures, identify critical-path issues, escalate appropriately, communicate proactively, update runbooks and knowledge-base articles, and recommend engineering improvements.
Summary Generated by Built In
This is a remote position.
1. Strong RMS experience, including ODI (Oracle Data Integrator)
2. Production support & triage experience
3. Clear, proactive communication
They should be able to triage failures, understand the critical path, and escalate issues appropriately. They will be expected to update runbooks / knowledge base articles and recommend improvements to the engineering team.
Skills Required
- Strong RMS experience, including Oracle Data Integrator (ODI)
- Production support and triage experience
- Clear, proactive communication skills
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The Company
What We Do
Everest Technologies is an enterprise IT services firm that helps organizations solve business problems and scale through technology. Its offerings include managed services, project solutions, staff augmentation, DevOps and automation, quality engineering, cloud enablement, application services, retail and supply-chain technology, and decision intelligence. The company combines domain expertise with software engineering and AI capabilities, serving enterprise clients globally from U.S. and Indian delivery centers.
