Top Operations & Support Jobs

Supports brokers with client pursuits, commercial real estate deal execution, process development, and workflow management. Maintains pursuit, client, deal, and deadline tracking while improving CRM and monday.com data quality. Evaluates AI tools and automations, coordinates with brokers and internal teams, and contributes to infrastructure research, interactive maps, and market reports focused on data centers and power-intensive real estate.

Owns the end-to-end development, testing, launch, monitoring, and maintenance of Gainsight CSP playbooks, health rules, and human handoff alerts. Partners with lifecycle marketing, Customer Success, and RevOps on data architecture, integrations, quality standards, documentation, and troubleshooting. The role ensures scalable, accurate, auditable customer lifecycle automation and serves as the Gainsight subject matter expert for Customer Marketing initiatives.

Supports power plant operations through administrative recordkeeping, document control, purchasing coordination, vendor communication, receiving and storing materials, inventory tracking, reconciliation, safety training records, and compliance support. The role coordinates with plant personnel, vendors, and customers, maintains accurate accounting and inventory documentation, and may provide operational support during extended hours, weekends, holidays, or callouts.

Provides professional telephone support to bank customers, resolves account inquiries, processes balances and transfers, supports digital banking, and handles cards, payments, deposits, returned mail, check ordering, fraud review, mobile deposits, and debit card inventory. Transfers calls as needed and performs daily Deposit Operations processing while using bank software and technology.

Own revenue operations for the Success organization, including planning, forecasting, compensation, segmentation, capacity modeling, customer lifecycle processes, systems, reporting, and cross-functional initiatives. The role partners with Success, Sales, Finance, Product, Data, and technical teams to improve retention, adoption, expansion, forecast accuracy, and operational efficiency.

Manages store office operations, including supervising and scheduling office and cashier staff, hiring and training, customer service, supplies, cash handling, deposits, reconciliations, accounts receivable, collections, HRIS updates, timekeeping, employee records, OSHA logs, safety files, and PCI compliance. The role reports to the Store Manager and supports a professional, efficient front-end and office environment.

Provides proactive administrative support to executive leadership, functional teams, and company-wide initiatives. Responsibilities include calendar and travel management, expense reporting, meeting coordination and notes, document and presentation preparation, communications, event planning, catering, onboarding support, employee celebrations, and board event assistance. The role requires confidentiality, organization, multitasking, strong communication, advanced Microsoft Office skills, and at least six years of executive administration experience.

Supports the CEO with calendar, priorities, travel, correspondence, confidential matters, and meeting preparation. Serves as liaison to the Board and leadership teams, manages executive operating rhythms, coordinates internal communications and events, oversees US office facilities and vendors, and provides global direction to administrative staff. The role also manages administrative team members and ensures consistent office and executive support practices across regions.

Serves as the corporate receptionist by answering and routing calls, greeting visitors, distributing messages, logging and shipping UPS packages, maintaining consultant and employee itineraries, and updating the Infonet. Requires professional communication, attention to detail, regular attendance, English fluency, basic Microsoft Word and Excel knowledge, and ability to perform essential job functions.

Provides onsite administrative and operational support for daily office operations, including purchasing, supplies, vendor coordination, invoices, facility issues, visitor logistics, events, training, and onboarding. Maintains office systems, schedules, documentation, and compliance records while supporting leadership and staff. Requires bilingual English/Spanish communication, strong organization, technical aptitude, Google Suite proficiency, and the ability to manage multiple priorities independently.