Top Operations & Support Jobs

Reviews and audits daily CMS paperwork, investigates cash imbalances, maintains customer and ATM discrepancy records, generates customer documentation, ensures compliance with company procedures, and supports operational supervision, route monitoring, and crew needs.

Manages technology operations and support services, including helpdesk, data center, telecommunications, copier, and physical security systems. Oversees managed service providers, vendor performance, service levels, budgets, contracts, and operational issue resolution. Partners with organizational leadership on technology initiatives and service alignment, and may supervise technical support staff.

Provides first-line technical support for MSP customers through phone, email, ticketing, monitoring, troubleshooting, escalation, and occasional on-site assistance. Maintains ConnectWise Manage documentation, monitors RMM tools, resolves issues involving workstations, servers, networks, cloud platforms, Microsoft environments, and virtualization systems, and communicates technical solutions to technical and non-technical users.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Processes vehicle registrations and title applications, verifies collected funds and lienholder payoffs, prepares payoff checks, reviews documentation for accuracy, pulls TRAC reports, and processes rejected applications. The role supports automotive deal processing and accounting while ensuring legal transfer of vehicle documents through the DMV. Automotive dealership title clerk experience is preferred, along with knowledge of DMV software or CDK.

Manages marine and fishing liaison activities for subsea cable installation and maintenance contracts. Responsibilities include assessing fishing and seabed risks, coordinating with fishermen and cable owners, supporting surveys and installation, developing cable awareness programs and fishing agreements, managing AIS monitoring, overseeing subcontractors, and conducting customer and industry outreach. Domestic and international travel is required.

Maintains underwriting data and treaty documentation across company systems, coordinates reporting with global teams, and supports underwriters with business evaluation, pricing information, approvals, endorsements, policy changes, and modeling data. Leads market intelligence and information management initiatives, prepares reports, and coordinates logistics for travel, client meetings, marketing initiatives, and industry events. Requires bilingual Spanish-English communication and experience in reinsurance or insurance.

Leads the Ph.D. program’s strategic growth, recruitment, academic quality, curriculum development, student progression, dissertation oversight, faculty coordination, assessment, and program administration. The director collaborates with enrollment, marketing, admissions, faculty, and university leadership to strengthen enrollment, retention, completion, scholarly visibility, and program operations. Occasional domestic and international travel supports recruitment and immersive experiences.

Provides technical support to end users by resolving help desk tickets, provisioning workstations, troubleshooting connectivity and file-sharing issues, diagnosing hardware problems, and supporting Active Directory and Microsoft 365. The role also maintains workstation and wire organization, catalogs IT assets, and helps ensure reliable organizational connectivity.

Leads franchise development and strategic growth initiatives, including market optimization, new center openings, M&A, network planning, renewals, transfers, and closure mitigation. Manages relationships with franchisees and internal stakeholders, oversees franchise incentives and policies, leads negotiations, and coordinates with Finance, Operations, Development, and Legal. Directly manages Real Estate, Market Planning, and Franchise Development functions while supporting long-term European Wax Center franchise strategy.