Top Operations & Support Jobs

Business Analyst II gathers and documents business and functional requirements, evaluates technology solutions, supports software development lifecycle activities, and improves insurance business processes. The role provides operational support by triaging production issues, managing defects, facilitating communication among business, IT, and vendor teams, and supporting testing, training, releases, and documentation. Experience in property and casualty insurance, particularly underwriting or commercial lines, is preferred.

Coordinates department workflow, assigns and reprioritizes work based on capacity and business needs, monitors progress, arranges coverage, and communicates with management, staff, and other business areas. Maintains operational tracking tools and systems to provide visibility into assignments, work status, and outstanding tasks.

Provides hands-on IT support for employees, including onboarding, offboarding, hardware provisioning, account administration, troubleshooting, endpoint management, and security hygiene. Administers Google Workspace, JumpCloud, and Google MDM; maintains office networks, printers, conference room A/V, and video conferencing systems. Manages tickets, documentation, inventory, vendors, and light automation while independently resolving software and hardware issues.

Supports academy scouting and recruitment by administering player databases, tracking prospects, coordinating scouting schedules and trials, preparing reports, managing player and family communications, and maintaining compliance documentation. The role organizes recruitment logistics, reporting systems, video resources, evaluations, and talent identification workflows while supporting regional scouting activities and academy events.

Oversee onboarding of M&A transactions by collecting documents, coordinating with attorneys and internal teams, verifying wires, tracking deals, collecting fees, reconciling records, and producing leadership reports. The role also handles client inquiries, supports agreements and post-close activities, documents findings, and contributes to onboarding process improvements. Strong communication, analytical, organizational, confidentiality, and multitasking skills are required in a fast-paced financial services environment.

Provides administrative and clerical support to the Resident District Manager and cafeteria unit. Duties include filing, scheduling, correspondence, invoice and receipt preparation, record maintenance, phone support, mail handling, cash deposits, financial reporting, and occasional human resources and payroll tasks. The role may support multiple units, perform lead clerk responsibilities, follow safety procedures, and work flexible shifts including nights, weekends, and holidays.

Provides front-line and escalated IT support for more than 400 users, including troubleshooting hardware, software, networking, telecommunications, printing, and endpoint issues. Prepares, deploys, manages, inventories, and stores computers and peripherals, including seasonal camp equipment. Supports Microsoft 365, MDM, software deployment, system administration, documentation, ticket resolution, and IT projects.

Administers and optimizes EHS information systems, manages access and data integrity, develops SQL and Power BI reports, supports regulatory reporting, builds dashboards and workflows, coordinates upgrades, trains users, and improves EHS processes. The role also supports risk management, ESG and sustainability reporting, compliance documentation, system security, and cross-functional collaboration with EHS, Operations, Regulatory, IT, and business stakeholders.

Provide onsite deskside IT support to executives, VIPs, and end users. Configure and maintain computers, peripherals, Microsoft 365, macOS devices, and conference room technology. Resolve account, access, hardware, software, and incident issues; document work in ticketing systems; perform patching, monitoring, and backup remediation; communicate status and escalate complex problems. The role requires strong customer service, troubleshooting, documentation, IT service management, and technical communication skills.

Provides clerical and administrative support for commercial services and branch operations, including customer service, correspondence, phone calls, documentation, mail, transfers, and product sales support. Maintains accurate records, assists customers and management, manages multiple deadlines, and performs other assigned duties. The role operates Monday through Saturday on a rotating schedule and includes occasional local travel to visit existing and prospective customers.