Top Operations & Support Jobs

Provides onsite Windows desktop, user, hardware, network, server, printer, connectivity, and Microsoft 365/cloud support. Responsibilities include troubleshooting VPNs, TCP/IP LAN networks, firewalls, Windows systems, and remote software; performing proactive system maintenance and backup support; documenting work; and communicating effectively with users and clients.

Administers and enhances Workday Financial Management, Accounting Center, and Adaptive Planning systems. Configures financial processes, security, reporting, dashboards, integrations, and planning models; supports audits, controls, testing, data migrations, and user acceptance testing. Partners with Finance, Accounting, HR, Payroll, IT, and vendors to gather requirements, troubleshoot issues, improve processes, support budgeting and forecasting, and deliver training and documentation.

Provides complex administrative support to the CFO and senior management, including calendar and travel coordination, correspondence, reports, presentations, records management, expenditure auditing, office supply management, and special projects. Handles confidential information, resolves requests, coordinates follow-up activities, supports internal and external customers, and complies with banking regulations, anti-money-laundering requirements, and suspicious-activity reporting obligations.

Leads and oversees school operations, strategy, academic outcomes, and organizational performance across multiple schools.

Provides administrative and operational support for a construction office and project teams. Responsibilities include managing project documentation, commitments, change orders, file control, project setup and closeout, pre-construction, accounting, permitting, event planning, reception, job audits, and general office operations. The role requires strong organization, communication, attention to detail, confidentiality, Microsoft Office proficiency, and the ability to work independently across office and project-site environments.

Develops and delivers technical assistance, training, guidance, and resources on NIMAS requirements under IDEA 2004. Supports education agencies, state coordinators, publishers, vendors, and other stakeholders through outreach, presentations, webinars, and meetings. Assesses stakeholder needs, analyzes feedback, recommends process and system improvements, and maintains expertise in accessible instructional materials, ADA Title II, Section 504, and related federal policies. Requires travel to conferences and in-person meetings.

Provides Level 1 internal IT support through phone, walk-up, and ticket-based assistance. Troubleshoots Windows and macOS issues, Microsoft 365, email, Teams, connectivity, passwords, hardware, peripherals, mobile devices, and conference room equipment. Manages ticket triage, escalation, documentation, knowledge articles, and new-hire equipment setup while delivering responsive customer service.

Provide personalized relocation support to employees and families moving to Buffalo. Responsibilities include neighborhood, housing, school, transportation, and lifestyle research; area tours; local orientation; vendor coordination; client communication; and engagement documentation. The contractor independently manages multiple assignments, delivers remote and in-person services, and uses local expertise to support relocation decisions. The role requires a reliable vehicle, weekend flexibility, strong customer service skills, and extensive familiarity with Buffalo’s rental market, education system, and registration processes.

Supports members by handling personal and lifestyle-related tasks, including researching vendor availability and pricing, contacting businesses, organizing information in Google Sheets, creating calendar invites, and sourcing gifts. The role works with copilots, operations teams, vendors, and businesses rather than directly communicating with members initially. Requires strong organization, communication, web navigation, problem-solving, scheduling flexibility, and computer skills.

Provides operational guidance, data analysis, and support to facility and program functions at Los Alamos National Laboratory. Administers and resolves performance, compliance, administrative, and technical issues, including facility occurrences, internal assessments, external audits, and new program implementation. The role requires understanding DOE orders, LANL systems, and technical writing, along with eligibility for a government clearance.