Top Operations & Support Jobs

Oversees the operation of an affordable housing community, including leasing, rent collection, resident certifications, compliance, file management, property administration, maintenance coordination, vendor oversight, and resident service. Ensures the property remains occupied, financially successful, compliant, and well maintained while prioritizing competing demands in a fast-paced environment.

Provides inbound phone, email, and chat support for personal accounts, loans, transactions, and banking services. Explains account activity and fees, processes transaction-related requests, guides customers through basic troubleshooting, promotes self-service tools, escalates complex issues, and meets quality, productivity, schedule adherence, and satisfaction benchmarks. Maintains knowledge of banking products, policies, and risk standards.

Processes customer purchase orders and enters sales orders in NetSuite. Reviews order accuracy, documentation, pricing, and customer information; maintains sales order and customer records; coordinates with Sales to resolve discrepancies; monitors inboxes; and provides clerical, data-entry, recordkeeping, and administrative support to Operations, Supply Chain, and Sales teams.

Provides first-level analysis, triage, troubleshooting, monitoring, and resolution for customer incidents and technical requests. Communicates proactively with customers, documents issues and resolutions, escalates to Level 2 support when needed, collaborates with vendors, and follows ITIL practices. The role requires familiarity with operating systems, servers, virtualization, Linux, networking, firewalls, and command-line tools. It includes a three-month training period and may involve day or overnight shifts.

Investigates and resolves billing and freight invoice disputes between shippers and carriers. Reviews documentation, communicates decisions and payment requirements, updates internal systems, educates stakeholders, and partners with internal teams on process improvements. The role supports accurate billing, positive customer experiences, and long-term business retention while requiring strong organization, attention to detail, and independent prioritization.

Provides paraprofessional administrative support within a college Registrar’s department. Duties include working with college systems, applying established eligibility criteria, compiling and disseminating statistical data, assisting administrators with projects, and supervising clerical employees. The role involves public contact, administrative coordination, communication, computer use, and supporting an inclusive learning environment.

Serves existing merchants by coordinating ownership transitions, POS deployments, migrations, orders, installations, and system configuration. Communicates with clients through phone, email, chat, and SMS; manages case queues, schedules appointments, processes equipment orders, performs basic menu programming, and collaborates with internal teams to resolve escalations. The role focuses on Shift4’s SkyTab POS and legacy-system migrations.

Provides welcoming front desk reception for visitors, staff, and callers; routes calls and emails; maintains front desk safety; processes mail and check logs; performs data entry, scanning, filing, and Excel tasks; handles confidential information; supports Central Services and Volunteer Services; and manages both independent and high-volume work.

Serves as the dealership’s front desk representative by greeting customers, answering and directing calls, addressing concerns, providing information, and routing guests to the appropriate department. Additional duties include preparing beverages, managing registration stickers and key fobs, organizing materials, supporting the titles department, and completing ongoing product training. The role requires multitasking, professional communication, customer service, basic business software proficiency, typing at 45+ WPM, and a valid driver’s license.

Administer and optimize Salesforce by managing users, permissions, security, data integrity, reporting, dashboards, workflows, and forecasting. Partner cross-functionally with Sales, Marketing, Production, Accounting, Client Services, and leadership to improve customer lifecycle processes. Develop Salesforce procedures, re-engineer configurations, train users, and implement solutions that improve efficiency, adoption, and business performance.