Top Operations & Support Jobs

Provides customer service for utility billing, collections, cashiering, and account inquiries. Processes payments, maintains billing and collections records, balances cash receipts, handles complaints, enters mail, and assists the public by phone, in person, and through drive-through service. Requires accurate data entry, basic accounting, mathematical calculations, computer proficiency, and the ability to manage stressful, high-volume customer interactions.

Provide general administrative support including greeting visitors, answering calls, managing mail, records, supplies, scheduling meetings and travel, assisting HR tasks, liaising with vendors, tracking budgets, and other office duties to ensure smooth operations.

Leads Tier 2 helpdesk support for a federal IAM environment. Responsibilities include troubleshooting and resolving escalated tickets, monitoring service-level performance, documenting resolutions, developing user support materials, investigating recurring issues, coordinating with SailPoint, Okta, cybersecurity, and infrastructure teams, and supporting process improvement and knowledge transfer.

Manage Fishwife’s ERP, EDI, SaaS systems, integrations, and business data. Build and maintain connections across ERP, WMS, 3PL, e-commerce, CRM, finance, and marketing platforms using APIs, iPaaS tools, and middleware. Oversee EDI trading partners, document mappings, transaction accuracy, exception handling, and system documentation. Partner with business teams to translate operational needs into workflows, automations, dashboards, and technical solutions that reduce manual work and improve data quality.

Chief of Staff partnering with the CEO and founding team to drive company priorities, cross-functional initiatives, operating rhythms, fundraising support, metrics analysis, process improvement, hiring, and execution. The role operates across product, go-to-market, operations, and strategy in a remote, early-stage AI-native legal services company.

AASHTO is accepting resumes and cover letters for potential full-time opportunities across engineering, policy, software, quality assurance, communications, technology, publications, finance, and meeting planning. Positions are based in Washington, DC, or Frederick, MD, with hybrid schedules available for most roles. Specific responsibilities and qualifications vary by division.

Provides administrative and operational support for a nonprofit development team. Responsibilities include processing donations, maintaining donor records, preparing tax receipts and acknowledgments, generating reports, supporting fundraising events, coordinating volunteers, processing expenses, tracking projects, and assisting the CEO. The role requires strong organization, accuracy, discretion, communication skills, and experience with donor databases, event logistics, and office productivity tools.

The Director of IT leads the school's technology infrastructure, systems, services, vendor relationships, procurement, budgeting, and strategic technology integration. Responsibilities include maintaining servers, hardware, software, networks, wireless connectivity, VoIP, classroom technology, and technical support systems. The role also manages technology training, professional development, equipment distribution, troubleshooting, compliance, and the federal E-Rate process while supervising staff and supporting technology-enabled teaching and learning.

Provides customer support for commercial facilities maintenance services by answering calls and emails, communicating job status and scheduling updates, maintaining accurate customer and job records, correcting data issues, submitting invoices, and coordinating with customer success managers and field technicians. The role is full-time and in-office, with additional administrative support responsibilities.

Manage and optimize ERP environments and multi-module integrations, evaluate and apply software releases, perform advanced SQL/database troubleshooting, identify system improvements, and serve as Salesforce Data Cloud admin handling data integration, modeling, quality, governance, and deployments while training and supporting users.