Top Operations & Support Jobs

Provides advanced technical support for Fortinet products, especially FortiGate, by analyzing configurations and customer systems, troubleshooting networking and security issues, reproducing problems in lab environments, recommending corrective actions, and escalating cases through resolution. Educates customers, manages technical communications and expectations, leads escalation meetings, and collaborates with QA and development teams to identify product improvements.

Provides remote technical support to internal teams and clients, troubleshoots hardware, software, and network issues, manages Zoho CRM and other cloud tools, maintains IT systems, documents resolutions, and assists with security protocols and updates.

Administers engineering data repositories and PDM systems, manages access, metadata, workflows, revisions, baselines, and document releases. Coordinates engineering, manufacturing, quality, and IT stakeholders to maintain accurate BOM and documentation relationships. Supports SolidWorks PDM migrations, vault reorganizations, workflow improvements, troubleshooting, and system usability enhancements in a technical aerospace and defense manufacturing environment.

Serves as the primary front desk contact by greeting visitors, handling inquiries, coordinating communication, managing front desk operations, and delivering courteous customer service. Requires flexibility for per diem scheduling, including evening and weekend availability, while maintaining efficient information flow and a professional environment.

Oversee graduate programs across assigned campuses, including student recruitment, retention, reentry, advising, engagement, faculty staffing and development, curriculum compliance, accreditation requirements, certifications, and student satisfaction. Support executive academic leadership with program planning, faculty supervision, course scheduling, regulatory compliance, and continuous improvement of graduate education operations.

Performs first-line quality control for eDiscovery and sensitive data review workflows. Responsibilities include validating data loads, coding consistency, document counts, work-product completeness, and deliverable readiness; documenting defects and corrective actions; escalating risks; supporting sampling and reconciliation; maintaining quality metrics; and following security, confidentiality, and data-handling requirements.

Supports IT infrastructure for manufacturing facilities by configuring and deploying Windows Server, troubleshooting hardware and software issues, assisting with infrastructure projects, monitoring system performance, and applying established administration procedures. The intern collaborates with senior engineers to improve reliability, stability, and operational efficiency while gaining hands-on experience during a 12-week summer program.

Provides first-line technical support to internal employees by diagnosing and resolving desktop, laptop, network, and system issues. Documents incidents, escalates urgent or unresolved problems, administers help desk software, maintains records, monitors system errors, prepares shift reports, and develops support procedures. Requires customer service skills, basic networking knowledge, technical support experience, and availability for 24/7 shift coverage.

Provides reception, clerical, and secretarial support to the Administrator and administrative departments. Responsibilities include answering phones, greeting visitors, preparing correspondence, maintaining files, compiling reports, managing office supplies, processing invoices, distributing mail, maintaining personnel records, and supporting employee and patient safety procedures.

Leads account operations, ensuring service agreements meet client standards while maximizing profitability. Oversees staffing schedules, budgets, purchasing, expenses, financial reporting, employee training, and performance development. Maintains effective client and internal communications, manages operational demands, and inspects freight within warehouse operations.