Top Operations & Support Jobs

Leads global customer onboarding and compliance processes across brands, regions, and channels. Owns process governance, retailer compliance, EDI, routing and shipping requirements, chargeback prevention, customer master data, and operational controls. Manages a team, establishes KPIs and governance routines, coordinates customer integrations with IT and external providers, and drives process improvement, automation, risk reduction, and cross-functional execution.

Provides administrative and office support, including phone handling, job dispatching, data entry, scheduling, invoicing, billing, collections, paperwork, and customer follow-up. Coordinates information among technicians, service providers, estimators, project managers, insurance adjusters, and mortgage companies. Requires strong communication, organization, computer, mathematical, bookkeeping, and customer service skills.

Improves commercial workflows, Salesforce and CRM adoption, reporting, and data-driven decision-making. Partners with Commercial, Customer Service, Finance, and Technology teams to identify process improvements, analyze commercial data, develop KPIs and dashboards, support business initiatives, train CRM users, and translate business needs into practical technology solutions.

Manages corporate security department budgets, CAPEX and OPEX reporting, procurement, purchasing, vendor relationships, project funding, and financial controls. Oversees budget analysts, purchase requisitions, purchase orders, invoice processing, accruals, and compliance with company policies. Partners with leadership, technical business owners, investment planning, regulatory groups, and vendors while supporting project and program approvals, reporting, process improvements, and staff development.

Provides administrative support to department leadership by managing calendars, schedules, meetings, travel logistics, reports, presentations, supplies, inquiries, purchase orders, onboarding activities, and project dashboards. The role requires office-based administrative experience, strong organization, communication, and computer skills, with occasional travel and occasional lifting up to 25 pounds.

Manages the Director’s Office, including confidential executive administration, complex calendars, travel, budgets, documents, communications, and expense processing. Supervises administrative staff, develops procedures, conducts research and analysis, prepares reports, coordinates programs and projects, and supports strategic meetings and presentations. The role serves as a liaison between executive leadership, employees, contractors, vendors, project managers, and the public while handling special projects and airport-wide initiatives.

Provides administrative, records management, and customer service support for municipal assessing departments. Assists residents with property assessments, exemptions, abatements, and excise taxes; maintains taxpayer and property records; processes applications; prepares reports and correspondence; coordinates assessor meetings; and ensures compliance with public records, confidentiality, and Massachusetts regulations.

Leads RAB’s IT strategy, infrastructure, cloud systems, cybersecurity, vendor relationships, budgets, staff, and technology projects. The role emphasizes hands-on AI-driven automation, integrations, process transformation, systems reliability, risk mitigation, compliance, disaster recovery, and business alignment. The director will evaluate and implement technology solutions, improve operational efficiency, manage vendors and contracts, and collaborate with executive leadership and departments across the company.

Provides advanced endpoint and service desk support, serves as the escalation point for complex issues, coordinates team assignments and SLA compliance, mentors technicians, and leads endpoint projects. The role supports imaging, patching, compliance, device management, documentation, asset records, tool evaluation, onboarding, and process improvement across office and clinical environments.

Summer administration internship supporting Accounting, Marketing, or Resource Development. Responsibilities include cross-departmental collaboration, project planning and execution, market research, pilot development, presentations to leadership and committees, program development, and workplace marketing campaign support. The role requires strong communication, organization, teamwork, creativity, attention to detail, and proficiency with Microsoft Office.