Top Operations & Support Jobs

Provides first-level IT support for desktops, laptops, printers, mobile devices, servers, IP phones, and company applications. Responsibilities include resolving service desk tickets, configuring workstations, onboarding and offboarding users, managing equipment and software inventories, monitoring backups, tracking licenses, supporting Microsoft Office and Teams, administering Active Directory assignments, performing upgrades, and escalating complex issues to Tier 3 teams.

Processes annual and interim housing recertifications, verifies household income and composition, prepares HUD 50059 forms, updates tenant records, calculates rent changes and recoupments, manages lease renewals and move-outs, maintains tenant files, and communicates with property managers, accounting, and residents. The role requires completing the Certified Occupancy Specialist program and handling detailed compliance documentation accurately and promptly.

Provides phone-based assistance to existing stockholders, answers questions, and offers voting services for annual and special shareholder meetings. This fully remote, project-based role requires 40 hours per week, strong communication and listening skills, technological proficiency, attention to detail, and tactful problem-solving. Computer-based training is provided, and Salesforce experience is a bonus. Overtime is available.

Supports the COO, CFO, and executive vice presidents through executive scheduling, meeting coordination, correspondence, travel, and confidential administrative support. Tracks organizational initiatives, milestones, deadlines, risks, decisions, and action items; gathers updates from department leaders; escalates delays; and prepares executive reports, dashboards, briefings, and Board materials. The role improves communication, accountability, information flow, and follow-through across cross-functional operational priorities.

Provides advanced desktop and application support, resolves Tier II/III escalations, performs root-cause analysis, maintains endpoint images, and improves support processes. The role manages Active Directory, Windows and macOS environments, endpoint tools, vendor repairs, documentation, and security practices. It also mentors technicians, collaborates with infrastructure and security teams, and supports local sites with travel up to 10%.

Support marketing operations strategists with HubSpot and CRM setup, data migrations, platform cleanup, automation, list segmentation, reporting, and CRM/MAP optimization for B2B clients. Participate in strategy meetings, training, and cross-channel learning while developing expertise in marketing automation and operations. This is a remote, college-credit internship requiring 15–20 hours per week and enrollment in a college course.

Own GTM strategy and revenue operations for Sales and Post-Sales, including analytics, reporting, dashboards, forecasting, process improvement, and GTM technology. Identify revenue opportunities, lead cross-functional initiatives from analysis through implementation, improve sales and post-sales workflows, and partner with functional leaders to achieve targets. The role may grow into managing Revenue Operations team members.

Processes life insurance and annuity applications, reviews documentation, establishes application data, determines funding setups, and issues policies. Supports agents through inbound calls, status updates, requirement gathering, and professional correspondence. Ensures regulatory and product compliance, resolves issues across multiple systems, monitors service quality, and contributes to process improvements while maintaining accurate, timely, and customer-focused outcomes.

Reviews and edits stormwater compliance reports, verifies asset and field information, corrects report details, identifies noncompliant conditions and deficiencies, and supports annual reporting. The coordinator also bridges client manager requests with crew execution and provides field assistance, asset maps, and deficiency information. Success requires strong organization, attention to detail, proofreading, accurate typing, and Microsoft Office proficiency in a remote work environment.

Lead daily operations for funding and trial teams supporting access to specialized communication devices. Responsibilities include supervising and coaching staff, managing workloads and service levels, monitoring backlog, capacity, productivity, and quality metrics, coordinating onboarding and training, resolving workflow barriers, improving processes, and collaborating with Regional Managers to maintain consistent customer service and team alignment.