Top Operations & Support Jobs

Provides high-level administrative support to the CEO, including calendar and travel management, communications, meeting coordination, expense processing, and action-item tracking. Serves as the primary liaison to the Board of Directors by coordinating meetings, governance materials, minutes, records, onboarding, and follow-up. The role also supports executive staff meetings, organizational events, stakeholder communications, reporting, and confidential information management.

Provides customer support for a digital bank through phone, chat, and email. Resolves account and service issues, explains banking products, documents interactions, escalates complex cases, supports cross-selling, and assists with team training. The role also maintains knowledge of banking policies, procedures, fraud detection, risk management, and applicable regulations while collaborating on customer service process improvements.

Leads customer experience departments by managing staff, workloads, budgets, workflows, training, performance standards, complaints, and operational improvements. Oversees regulatory compliance within the home medical equipment industry, analyzes departmental reports, supports system implementations and process automation, and maintains relationships with customers, referral sources, and internal stakeholders. Responsibilities include hiring, coaching, evaluations, corrective actions, goal setting, and expense control.

Provides hands-on end-user IT support and daily IT operations, including Windows devices, Microsoft 365, Entra ID, identity access, networking, endpoint deployment, security, and incident management. Acts as a bilingual liaison between U.S. operations, Japanese headquarters, and international affiliates, supporting technical communication, coordination, negotiation, and global technology initiatives. Requires native-level Japanese, professional English, and approximately 3–5 years of IT support or administration experience.

Coordinates client tax-compliance workflows, including data mapping, importing, reconciliation, print-file and transmittal-file creation, and timely regulatory submissions. Documents client requirements, provides software training, supports remittances to federal and state agencies, and identifies process improvements. The role requires strong Excel and software skills, customer service, clear communication, attention to detail, independent work, and willingness to use AI-assisted tools.

Administer, configure, and enhance ServiceNow enterprise workflow solutions across ITSM, ITOM, CSM, VR, and SPM. Develop workflows, automations, catalog items, custom applications, and REST/SOAP integrations. Gather requirements, support testing and upgrades, maintain platform stability and compliance, troubleshoot issues, improve business processes, and collaborate with technical and business stakeholders. The role also includes mentoring team members and supporting digital transformation initiatives in a FedRAMP-authorized environment.

Owns core business workflows and KPIs across financial operations, payments, collections, reconciliation, reporting, and compliance. Identifies process breakdowns, establishes repeatable systems, and drives cross-functional improvements. The role also serves as a product lead, partnering with engineering to automate manual workflows and build software and AI-enabled operational tools. As the first Strategy & Operations hire, this person will define the function and expand its scope over time.

Administer PLM systems and maintain parts, product documentation, multi-level bills of materials, and product data integrity. Manage ECO, ECN, and ECR workflows through release lifecycles, enforce part-numbering and configuration governance, troubleshoot data issues, and improve processes across engineering, supply chain, and manufacturing teams.

Provides specialized administrative and secretarial support for the Corrections department, including transcription, document preparation, office systems, financial transactions, records management, reception, support-staff supervision, and administrative projects. Maintains spreadsheets, databases, reports, correspondence, calendars, and meeting minutes while handling confidential information and coordinating with management, staff, agencies, and the community.

Partners with executive leadership on strategic initiatives, growth opportunities, operational improvement, business transformation, and enterprise strategy. Develops financial models, business cases, investment analyses, market assessments, and executive recommendations. Leads cross-functional projects, supports regional operations, evaluates acquisitions and partnerships, and prepares board presentations and leadership reporting. Requires strong analytical, financial modeling, communication, stakeholder management, and project management skills.