Top Operations & Support Jobs

Supervise Content Operations workflows, pipeline assignments, process documentation, and asset delivery. Lead and develop Content Ops Associates through training and performance management. Partner with Engineering, Product, Content Acquisitions, and other teams on tools, workflow improvements, technical approaches, and content requirements. Manage initiatives, meetings, action items, and stakeholder relationships while ensuring content is processed accurately and delivered on schedule.

Provides advanced administrative and clerical support for waste management operations. Responsibilities include closing routes, maintaining operational and disposal data, reconciling invoices, preparing reports, supporting onboarding, resolving service and safety issues, coordinating schedules, communicating with employees and customers, and assisting with operational projects. Requires strong organizational, computer, communication, and Microsoft Office skills.

Provides Tier 2 technical support for managed-service clients, including workstation, server, Microsoft 365, Active Directory, Exchange, network, endpoint protection, VoIP, and storage administration. Troubleshoots and escalates issues, maintains documentation, supports customer calls, improves processes, and mentors Tier 1 technicians. This is an onsite Monday-through-Friday role with rotating on-call coverage approximately two to three times annually.

Leads revenue operations analytics and performance management across clinical and operational metrics. Builds KPI frameworks, dashboards, forecasting models, performance diagnostics, and early-warning indicators; translates data into interventions and executive recommendations. Partners with Growth, Marketing, Operations, Clinical, HR, Finance, and Contact Center teams to improve accountability, reporting automation, forecasting accuracy, patient visit growth, revenue, and operational consistency.

Manages producer contracting, agency appointments, onboarding, renewals, terminations, licensing verification, and agency partner support for personal and commercial insurance lines. Supervises 2–4 administrative staff, sets service goals, conducts quality audits, resolves appointment issues with business and Sales leaders, maintains procedures, supports compliance reporting, and identifies process and system improvements.

Manages complex general liability claims across construction, crane, mining, and excess and surplus lines. Responsibilities include determining coverage and liability, setting reserves, managing litigation, preparing coverage letters and loss reports, negotiating settlements, controlling claim expenses, attending mediations and trials, analyzing claim trends, ensuring regulatory compliance, and supporting business partners and customers.

Sorts, identifies, renames, uploads, scans, and organizes client documents and IRS notices within required processing timeframes. Maintains accurate electronic file placement, uses scanning equipment and client portals, and performs high-volume typing with minimal phone work. Requires strong organization, attention to detail, multitasking, accountability, and proficiency with Microsoft Office and Outlook. Initial training must be completed onsite for up to five business days.

Manages student residency reclassification requests and petitions for tuition purposes, interpreting University System of Maryland policy and rendering accurate decisions. Provides constituent service through phone, email, and in-person interactions; prepares appeals and records for imaging; supports special projects and peak workloads; recommends online service improvements; and updates website content and communications. Requires careful analysis, discretion, confidentiality, critical thinking, project coordination, and collaboration with university stakeholders.

Welcomes and supports swim school families, manages student registration and transitions, prepares the pool deck, coordinates celebrations and milestones, answers scheduling questions, promotes referrals, posts social media content, and assists with swimmer safety. Requires a warm, assertive personality, strong multitasking, commitment to safety procedures, and enthusiasm for helping children and families.

Supports professional soccer team equipment operations, including locker room setup, training and match preparation, road-trip packing, equipment distribution, apparel tracking, kit collection, and event teardown. The role requires strong organization, communication, flexibility, and availability for nights, weekends, holidays, match days, and variable team schedules. This is a part-time position for the 2027 MLS Sprint Season with potential continued employment.