Top Operations & Support Jobs

Chief of Staff serving as the CEO’s operational partner, managing executive communications, prioritizing complex tasks, aligning engineering and operations teams, and maintaining accountability for strategic initiatives. The role includes partner and client diplomacy, meeting governance, cross-functional execution, and translating executive priorities into actionable workstreams. Candidates need strong communication, independent problem-solving, and experience in high-velocity business, technology, startup, or defense environments.

Supports revenue-generating initiatives through market research, business cases, financial modeling, proofs of concept, audience and market analysis, dashboards, reporting, project planning, and workflow standardization. Partners cross-functionally to implement and monitor programs, evaluates vendors and partnerships, and presents findings to executives. The role requires an entrepreneurial, analytical generalist comfortable managing multiple projects in a hybrid San Francisco environment.

Supports Houston office operations and employee experience while providing administrative assistance to leadership. Responsibilities include office supplies, visitors, mail, vendors, facilities coordination, onboarding support, calendar management, travel, expenses, meetings, documents, signatures, notarizations, and executive backup coverage. The role is fully on-site and requires strong organization, discretion, communication, multitasking, and proficiency with Microsoft Office and productivity tools.

Manages revenue operations data quality across CRM and connected platforms. Establishes transaction-recording standards, develops training and documentation, audits revenue records, delivers reporting, supports reconciliation with Finance, and partners with CRM teams on system fixes and workflow improvements. The role covers major gifts, planned gifts, donor-advised funds, sponsorships, and direct marketing while coordinating with revenue-generating departments.

Owns day-to-day administration, support, integrations, automation, data quality, reporting, vendor management, and technology initiatives for a wealth management firm. The role administers CRM, portfolio accounting, tax, custodian, and Microsoft 365 systems; manages access and cybersecurity coordination; resolves issues; improves processes; builds Power BI reporting; automates manual work with Python or PowerShell; and supports compliance, documentation, and business continuity.

Provides front-line customer support through email, chat, and calls. Troubleshoots technical issues, manages support tickets, assists with product workflows, escalates complex problems, documents solutions, identifies recurring issues, and collaborates with Customer Success, Product, and Engineering to improve the customer experience.

Oversee daily operations of a 55+ multifamily community, lead and develop the on-site team, maintain occupancy and revenue goals, support leasing and resident activities, manage budgets and invoices, ensure property standards, handle applications and compliance, and coordinate unit turnover, marketing, and collections.

Provides executive and administrative support to senior leadership and program personnel, including calendar management, communications, travel coordination through DTS, document preparation, records management, meeting and conference logistics, and classified-visit support. Conducts physical security checks, manages foreign national visitor notifications, maintains compliance with DoD procedures, and supports organizational events and reporting requirements.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.