Top Operations & Support Jobs

Provides clerical, receptionist, and administrative support for the Austin office. Responsibilities include answering phones, managing mail, filing, maintaining client and contract databases, preparing reports, ordering supplies and logo plates, assisting with collections, and processing accounts payable and expense reports. The role requires strong attention to detail, interpersonal skills, confidentiality, organization, and proficiency with Microsoft Office, particularly Access and Excel.

Provides administrative and project support by preparing meeting minutes, tracking project, transportation, erection, production, and construction materials data, managing documentation and equipment rentals, submitting FAA permits, coordinating notifications and turnover meetings, and maintaining vehicle records. The role requires strong organization, communication, customer service, multitasking, Microsoft Office proficiency, and a high school diploma. An associate or bachelor’s degree and Virginia notary status are preferred.

Manages IT operations and support for banking systems, leading system administrators and operations specialists. Oversees help desk services, hardware and workstation infrastructure, patch and vulnerability management, enterprise applications, network coordination, service providers, business continuity, technology projects, and SLA performance. Provides escalation support, ensures system security and reliability, manages vendors and procurement, and coordinates with headquarters and business leaders. Requires fluent English and Spanish communication and flexibility for after-hours coverage.

Manages end-user IT operations, service management, endpoint and asset administration, onboarding and offboarding, vendor relationships, security support, SOC 2 governance, risk management, and business continuity activities. The role serves as a technology escalation point, improves service processes and documentation, tracks operational and compliance metrics, coordinates audit evidence, and partners with internal teams and external vendors in a remote-first SaaS environment.

Leads daily support for the Sonny robotic platform, managing operators, support agents, shifts, ticket quality, escalation of hardware issues, and performance reporting. The role builds support processes, coaches team members, closes coverage gaps, and coordinates with operators, engineers, maintenance, and leadership. It requires technical support or operations experience, team leadership, calm communication, operational data skills, and the ability to work on-site in Watertown, Massachusetts.

Own and support the XaitCPQ platform used for professional services scoping, pricing, proposals, and change requests. Investigate issues, triage bugs, configure workflows, coordinate with stakeholders and vendors, create documentation and training materials, support onboarding, and identify process improvements. The role requires strong communication, technical problem-solving, attention to detail, and familiarity with presales, professional services, platform administration, APIs, scripting, or related IT functions.

Coordinates business activities and supervises business support personnel to maintain efficient, cost-effective departmental operations. Responsibilities include designing and implementing office systems, organizing office operations, supporting accounting and billing processes, and ensuring departmental goals are met. The role requires business management experience, office supervision, a bachelor’s degree, and knowledge of hospice procedures. Bilingual ability and a current driver’s license are preferred.

Provide accurate, professional remote interpretation between Mandarin and English speakers. Responsibilities include processing information quickly, preserving meaning, following interpreter protocols, handling industry-specific terminology, answering calls, maintaining confidentiality, completing training, and reporting to team leaders. Candidates need strong listening, retention, note-taking, and cultural explanation skills, along with a suitable home-office setup and reliable wired internet.

Provides clerical and administrative support for branch operations, including maintaining records, entering and verifying data, responding to customer inquiries, managing office supplies, coordinating with vendors, and supporting supervisors. The role requires organization, accuracy, confidentiality, effective communication, Microsoft Office proficiency, and the ability to manage routine tasks independently and collaboratively.

Own revenue operations across marketing, sales, systems, and analytics. Responsibilities include administering HubSpot, managing lead lifecycle and routing, maintaining CRM data quality, building dashboards, analyzing funnel performance, calculating commissions, supporting integrations, training revenue teams, and documenting processes. The role requires independent prioritization and hands-on ownership of data governance, sales enablement, marketing operations, and revenue technology administration.