Business Operations Analyst

Posted Yesterday
San Francisco, CA, USA
Hybrid
78K-97K Annually
Junior
Digital Media
The Role
Supports revenue-generating initiatives through market research, business cases, financial modeling, proofs of concept, audience and market analysis, dashboards, reporting, project planning, and workflow standardization. Partners cross-functionally to implement and monitor programs, evaluates vendors and partnerships, and presents findings to executives. The role requires an entrepreneurial, analytical generalist comfortable managing multiple projects in a hybrid San Francisco environment.
Summary Generated by Built In
Title: Business Operations Analyst
Schedule Format - Location: Hybrid - San Francisco
Pay Information: $77,600- $97,100 Annually 
Position Summary
KQED is seeking a Business Operations Analyst to support the development and optimization of revenue-generating initiatives across the organization. Working with the department head and other stakeholders, they will help identify and build data-driven business cases for new potential revenue streams and improvements to existing ones, develop proofs-of-concept for new products, conduct research to inform strategy, and help monitor the success of the team’s initiatives. There will be opportunity for increased responsibility as the function develops.
This is a deeply cross-functional role ideal for a highly entrepreneurial technical generalist with 2+ years of experience spanning entrepreneurship, software development, AI engineering, consulting, market research, analytics, or finance/investment. 
This is a hybrid position working three days a week in our San Francisco headquarters.
KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. 
We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color,  people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.
KQED Code of Ethics  https://www.kqed.org/about/code-ethics
The mission that drives us:
KQED provide citizens of Northern California with a community-supported alternative to commercial media.   We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.
This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19.
Essential Functions
•    Conduct research and build business cases for new revenue opportunities 
•    Develop financial models and proofs-of-concept for revenue initiatives 
•    Partner with cross-functional teams to implement and track revenue programs 
•    Analyze audience data and market trends to inform monetization strategies 
•    Create dashboards, reports, and executive presentations on key metrics 
•    Support project planning and financial analysis
•    Document processes and help standardize revenue operations workflows 
•    Assist with vendor evaluation and partnership analysis 
•    Other duties as assigned
 
Candidate qualifications
•    Ideally 2+ years of experience in software development, AI engineering, business analysis, consulting, analytics, finance, or related field 
•    Founder and software development experience are a big plus
•    Experience with market research and data analysis/visualization 
•    Excellent presentation and communication skills 
•    Self-starter with strong analytical and problem-solving abilities 
•    Detail-oriented with ability to manage multiple projects 
•    Bachelor's degree preferred or equivalent experience 
•    Interest in media and mission-driven work
Physical Demands
•    Ability to lift a minimum of fifteen (15) pounds;
•    Ability to exert maximum muscle force to lift, push, pull or carry;
•    Ability to use abdominal and lower back muscles over time without fatigue;
•    Ability to stand and/or sit for extended periods;
•    Ability to bend, stoop, stretch, twist, sit, and reach;
•    Fine motor skills;
•    Good visual and auditory acuity.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization.
#LI-hybrid
 

Skills Required

  • 2+ years of experience in software development, AI engineering, business analysis, consulting, analytics, finance, or a related field
  • Experience with market research and data analysis or visualization
  • Excellent presentation and communication skills
  • Strong analytical and problem-solving abilities
  • Ability to manage multiple projects with strong attention to detail
  • Bachelor's degree or equivalent experience
  • Founder or software development experience
  • Interest in media and mission-driven work
  • Ability to work hybrid three days per week at the San Francisco headquarters
  • Ability to lift at least 15 pounds and perform the listed physical demands
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The Company
HQ: San Francisco, CA
575 Employees
Year Founded: 1954

What We Do

Your Northern California NPR and PBS stations, offering a community-supported, non-profit alternative to commercial media. Through Public Television, Public Radio, Interactive, and Education, KQED provides citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone; and engage audiences to share their stories. KQED helps students and teachers thrive in 21st century classrooms, and takes people of all ages on journeys of exploration—exposing them to new people, places and ideas. KQED celebrates diversity, embraces innovation, values lifelong learning and partners with those who share our passion for public service.

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