Top Operations & Support Jobs

Manage the Parkland office’s daily operations, facilities, vendors, landlord relationships, equipment, supplies, food service, visitors, events, and team culture. Own office budgets, reporting, documentation, and automation initiatives. Coordinate leadership visits and collaborate with international office managers. Maintain high standards through proactive inspections, issue resolution, vendor oversight, and detailed planning. The role is fully onsite and requires strong communication, hospitality judgment, technology comfort, and occasional evening or weekend availability.

Lead end-to-end customer experience programs, workshops, training, awards, communications, and process improvements. Analyze customer journey friction and benchmarking data, manage service charter tracking against NPS and service-level targets, and foster a customer-first culture. The role also provides strategic guidance to direct reports and collaborates with diverse stakeholders to deliver measurable customer experience improvements.

Supervise the International and Key Accounts Customer Service team, managing workload, escalations, order processing, service-level agreements, and performance metrics. Lead coaching, training, performance reviews, reporting, and process improvement initiatives. Coordinate with customers, sales, finance, logistics, supply chain, pricing, and master data teams. Ensure accurate SAP order management, support export-related requirements, and improve customer satisfaction, productivity, order accuracy, and operational efficiency.

Leads Silver City's municipal organization of approximately 157 employees and oversees a $54.6 million budget. Advises the Mayor and Town Council, directs town operations and essential services, and advances infrastructure, financial planning, organizational effectiveness, employee development, economic opportunity, and community initiatives. Builds relationships with elected officials, employees, residents, and community partners while ensuring responsive and effective local government.

Provides executive administrative support to the CEO and COO by managing calendars, communications, meetings, travel, records, and confidential information. Supports board communications, donor campaigns, CRM reporting, and major events such as the Gala and Annual Golf Outing. Coordinates vendors, volunteers, logistics, and follow-up while serving as a welcoming point of contact for members, donors, trustees, staff, and community partners. The role is primarily on-site and includes some evening and weekend event support.

Provides administrative and operational support for a cafe and facilities department. Responsibilities include scheduling, records management, purchasing, invoice and expense reconciliation, vendor coordination, inventory monitoring, catering support, financial documentation, customer inquiries, meeting coordination, equipment maintenance, and report preparation. The role works with accounting, vendors, cafe staff, and internal departments while supporting office and food-service operations.

Provides senior systems administration and user-facing IT support for classified intelligence-community environments. Responsibilities include configuring and maintaining networked systems, troubleshooting complex hardware and software issues, managing installations, upgrades, backups, audits, inventories, and recovery efforts, and developing technical solutions. The role serves as a college customer liaison, coordinates events and maintenance, trains users, mentors junior staff, leads projects, and supports VTC operations and after-hours mission requirements.

Reviews computer records for errors before cataloging information into the Automated Records Management System. Corrects data issues, contacts responsible offices, answers questions, routes calls, and collaborates with team members to reconcile incomplete or inaccurate records. Serves as the division’s trusted agent for ARMS access and corrective actions while providing customer service in a fast-paced environment.

Manages daily office and facility administration at a pet food manufacturing site. Provides executive support through calendar, travel, meeting, presentation, and event coordination. Handles supplies, communications, invoices, expenses, purchase requisitions, vendors, onboarding, orientations, employee communications, filing, and confidential document control. Serves as a primary contact for visitors, employees, and vendors while supporting a welcoming and efficient workplace. Occasional travel to customer, supplier, certification, or industry sites may be required.

Provides front-desk and administrative support by greeting visitors, answering and routing calls, managing schedules and visitor logs, ordering supplies, processing purchase orders, coordinating meetings, handling packages, maintaining office inventory, and keeping common areas organized.