Executive Administrative Assistant FT

The Jewish Community Center of Greater Columbus, OH  43209

POSITION DESCRIPTION

Agency Expectations:

• To ensure the highest quality of programs and services and possess a working knowledge of agency programs and services.
• To represent the agency and provide the highest quality of customer service to individuals and groups with whom you come into contact.
• To welcome, thank and engage JCC members and guests on a daily basis.
• To treat fellow staff with respect.
• To adhere to all policies and practices provided in the employee handbook.
• Wear a JCC Staff ID badge and attend appropriate staff meetings.

Position Summary:

Every great organization has someone who quietly makes everything run better. At the JCC, that’s you.

As Executive Assistant, you are the warm, sharp, always-prepared partner to our CEO and COO, and the first impression for the trustees, donors, members, and community partners who walk through our doors or land in our inboxes. You’ll keep leadership’s calendars, communications, and priorities moving, and you’ll be the behind-the-scenes engine for our biggest moments: donor campaigns alongside the Director of Development, and signature events like the Gala and the Annual Golf Outing.

This is a role for someone who loves being the person people count on, who can juggle ten things without dropping the friendliest one, and who treats every interaction as a chance to make someone feel welcome.

Duties and Responsibilities:

Executive Support (CEO & COO)

• Manage the CEO’s and COO’s calendars, anticipating conflicts and protecting time for what matters most.
• Coordinate travel, conference registrations, and meeting logistics, including scheduling, room reservations, and catering.
• Prepare agendas, meeting packets, presentations, reports, and accurate meeting minutes.
• Screen and route calls, emails, and visitors with professionalism and warmth; take accurate messages and follow up promptly.
• Handle confidential correspondence and sensitive information with complete discretion.
• Support the CEO with Board of Trustees communications, meeting materials, and minutes as directed.
• Maintain executive office files, supplies, and purchasing, including purchase orders, invoices, and inventory logs.
• Serve as a go-to resource for staff and trustees who need help with office equipment and technology.

Development & Donor Campaign Support

• Partner with the Director of Development to support donor campaigns, including mailings, donor communications, acknowledgments, and follow-up.
• Maintain accurate donor, sponsor, and event records in TractionRec (Salesforce); pull reports and track campaign progress.
• Help ensure every donor and sponsor feels recognized, thanked, and connected to the JCC’s mission.

Events

• Support planning and execution of large-scale events such as the Gala and the Annual Golf Outing, including timelines, vendor coordination, registration, guest communications, volunteers, and day-of logistics.
• Provide on-site event support, including some evenings and weekends.
• Keep event checklists, run-of-show documents, and post-event follow-up organized and on schedule.

Customer Service & Culture

• Be the friendly, polished face and voice of the Executive Office for members, guests, donors, trustees, and partners.
• Welcome, thank, and engage everyone you encounter, and help resolve questions or concerns quickly and graciously.
• Collaborate with the Executive Team and staff across all departments in a positive, solution-oriented way.

Other

• Assist the executive team as requested and perform other duties as assigned.

Work Environment & Physical Requirements:

• Primarily an on-site office role at the JCC, with frequent interaction with staff, trustees, donors, and the public.
• Ability to sit for long periods and to lift up to 10 pounds.
• Some evening and weekend hours required for Board meetings and events; some event activities, such as the Annual Golf Outing, take place outdoors.

What We Offer:

• Competitive salary of $65,000–$75,000, based on experience
• Health, dental, and vision insurance
• 403(b) retirement plan 
• Paid holidays
• Free or discounted JCC membership
• Childcare tuition discount
• A mission-driven workplace where your work is seen and valued by the people who lead the organization

• Knowledge and Education – Minimum Required or Preferred: Associate degree in a business-related field required; BA/BS in a business-related field preferred.
• Experience – Minimum Required or Preferred: 5+ years of executive-level administrative support experience with an associate degree, or 3+ years with a BA/BS. Experience in a nonprofit, fundraising, or event-planning environment preferred.
• Special Skills: Exceptional customer service and interpersonal skills; highly organized with the ability to manage multiple priorities and deadlines; strong written and verbal communication; sound judgment and the ability to maintain strict confidentiality; proficient in Microsoft 365 and Outlook; experience with Salesforce or a similar CRM preferred (TractionRec training provided).