Top Operations & Support Jobs

Supports promotional product distributors by handling calls and emails, providing product and pricing quotes, tracking orders, resolving production and delivery questions, and following up on repeat orders, samples, and sales initiatives. The role also assists outside sales, maintains accurate account records, and coordinates with production teams on custom projects. Success requires strong communication, organization, customer service, problem-solving, computer, and time-management skills in an on-site, deadline-driven environment.

Supports manufacturing operations through workflow improvement, production reporting, SAP data entry, dashboards, communications, documentation, compliance, outage planning, onboarding, purchasing, inventory tracking, and administrative leadership. The role coordinates activities across operations, maintenance, engineering, and supply chain while supporting audits, training records, budgets, and continuous improvement initiatives.

Provides clerical, organizational, and general administrative support to hospital leaders and assigned departments. Coordinates administrative tasks to facilitate efficient department operations during weekday business hours. Requires an associate degree in business administration, communications, or a related field, or a high school diploma with three years of administrative experience, plus at least one year of clerical or administrative support experience.

Provide first-line technical support to merchants using Fortis payment products. Troubleshoot Ingenico hardware, Fortis Gateway functionality, payment terminals, and basic software issues; process deployments, reprogramming, replacements, and warranty claims. Respond through phone, email, chat, and case systems while documenting issues and resolutions accurately. Use internal documentation, collaborate with teams on escalations, and maintain product knowledge in a fast-paced environment.

Provides onsite desktop and helpdesk support, including software installation, hardware repair, operating system reloads, user account administration, printer and telephone support, mobile device management, physical network connectivity, and computer moves. Serves as the primary helpdesk contact and coordinates vendor repairs while supporting remote users and maintaining company technology systems.

Supervises customer operations by managing customer communications, inventory analysis, issue resolution, performance reporting, billbacks, deductions, credits, and claims. Coordinates with Finance, Quality, Operations, Production, Warehouse, and Supply Chain teams to resolve concerns, recover costs, improve processes, and enhance customer satisfaction. Provides team guidance and promotes accountability and continuous improvement.

Provides onsite enterprise IT support for corporate employees, resolving incidents and service requests across laptops, desktops, workstations, operating systems, Microsoft 365, and peripherals. Administers users and endpoints through Active Directory, Entra ID, Intune, and Microsoft 365. Coordinates deployments, refreshes, asset records, equipment recovery, documentation, and escalations to Tier 3 teams. Supports office, warehouse, and manufacturing environments while collaborating with global service desk teams. Occasional travel and equipment lifting are required.

Manages a technical support team providing 24/7 coverage across tickets, chats, calls, live events, and interpreter intake. Owns team development, OKRs, quality assurance, escalations, client relationships, coverage operations, and process improvement. Partners with Engineering, Product, Sales, Onboarding, and Account Management to resolve technical issues, improve workflows, document procedures, and implement AI-assisted automation. Represents Support in strategic client interactions and coordinates with BPO partners.

Provides administrative and receptionist support for the Phoenix office, including greeting visitors, answering calls, scheduling field employees, managing workflows, preparing communications and reports, ordering supplies, maintaining office equipment, assisting with collections, and supporting staff training. The role requires strong organization, communication, problem-solving, customer service, data-entry accuracy, and proficiency with Microsoft Office.

Manages audit and review requests from investors, clients, counterparties, and rating agencies. Responsibilities include assigning requests, tracking deadlines, reviewing departmental responses, compiling documentation, managing recurring reporting deliverables, and preparing materials for SVP approval. Provides administrative support to the Legal Department and General Counsel while maintaining professional communication with internal and external stakeholders.