Top Operations & Support Jobs

Manages customer service quality for a public transportation operation by investigating and resolving passenger complaints, maintaining complaint databases, monitoring trends, supporting client communications, coaching staff, overseeing reporting, and improving service, safety, accessibility, and on-time performance. The role requires familiarity with ADA requirements, Trapeze, customer service systems, transit policies, and community outreach.

Provides daily administrative and operational support, including phone and visitor reception, correspondence, records management, scheduling, project and field documentation, billing and invoicing assistance, data entry, vendor invoice processing, and timesheet and expense report coordination. The role supports communication among field personnel, laboratory staff, project managers, and clients while maintaining accurate files and improving office efficiency.

Supports customers and Account Executives throughout flooring project sales cycles, with primary responsibility for order entry, CRM task completion, product recommendations, inventory coordination, samples, freight quotes, purchase orders, and customs processes. The role communicates with contractors, architects, designers, and end users while coordinating with technical, warehouse, and purchasing teams to ensure accurate and timely project delivery.

Manages store office operations, including phone and visitor support, customer communication, records for production orders and shipments, mail distribution, billing, and invoice processing. Ensures accurate information flow and organized administrative procedures while supporting customers, coworkers, and supervisors. The role requires Microsoft Office proficiency, attention to detail, independent work, and accurate verification of work order information.

Provides Tier 1 technical support for home energy products, mobile apps, connected hardware, and smart home devices through phone, email, and chat. Troubleshoots account access, pairing, connectivity, device binding, and missing data; documents cases, follows approved procedures, escalates complex issues, and maintains customer follow-up. The role requires customer-facing technical support experience, familiarity with ticketing systems, and knowledge of Wi-Fi, Bluetooth, mobile platforms, and connected devices.

Develops and improves business processes and supporting systems across finance, supply chain, inventory, warehouse, and logistics functions. Creates requirements, process flows, metrics, implementation plans, training materials, and user documentation. Conducts acceptance testing, maintains business applications, facilitates lean events and value-stream mapping, and identifies ERP integration and process redesign opportunities. The role is on-site in San Antonio, Texas.

General employment application for consideration across all available positions. The posting provides benefits information and access to earned wages before payday through ZayZoon. No specific job responsibilities, qualifications, schedule, location, salary, travel, or clearance requirements are provided.

Provides strategic and operational administrative support to senior executives and leadership teams. Manages complex calendars, meetings, domestic and international travel, expenses, organizational resources, purchasing, finance workflows, and administrative projects. Partners with executives and cross-functional stakeholders, prepares materials, tracks actions, maintains confidential information, and resolves competing priorities with discretion and sound judgment.

Provides day-to-day IT support for hardware, software, connectivity, account access, Microsoft 365, printing, audiovisual systems, and devices. Resolves service tickets, supports onboarding and offboarding, manages equipment deployment and inventory, documents issues, creates knowledge resources, trains users, and escalates complex or security-related concerns. Collaborates with internal specialists, management, and vendors while assisting with procurement, technology projects, lifecycle activities, and approved access and security procedures.

Supervise and operate wireline logging operations on well sites, ensure JSAs, field tickets, and hazardous materials shipping papers are maintained, transport tools and crew, service and maintain equipment, communicate with site leaders and safety reps, and report daily operations to management. Requires ability to obtain ATF Explosives Employee Possessor approval and operate a wireline unit.