Top Operations & Support Jobs

Manages front desk operations by greeting visitors, answering and routing calls, handling mail and deliveries, maintaining the reception area, supporting job applicants, and assisting finance with filing, billing, data entry, and accounts payable and receivable tasks. Ensures front desk safety and quality standards while providing customer service and completing administrative duties independently.

Support creative agency operations through resourcing trackers, freelancer coordination, talent list and portfolio organization, internal documentation, administrative tasks, and special projects. The internship provides exposure to agency workflows, staffing, creative project execution, and operational systems while working collaboratively with the Operations team.

Leads an application support team responsible for policy administration systems, overnight processing, incident response, on-call operations, monitoring, documentation, and continuous improvement. Establishes support standards, coordinates major events, manages operational readiness, develops team capabilities, and ensures reliable policy administration cycle execution. Requires experience with .NET, SQL Server, agile methods, application support, and overnight/on-call processes.

Own complex advisor book transitions from planning through account transfers and handoff, including repapering, ACATs, NIGO resolution, QA, and custodian coordination. Allocate onboarding work, monitor portfolio health, resolve escalations, coach transition specialists, and support the onboarding manager. Maintain playbooks, improve processes, build AI-enabled automations, report risks, and lead pre-go-live planning with advisors, sales, and product teams.

Provides organization-wide help desk and systems administration support for approximately 170 employees. Manages hardware and software lifecycles, asset inventories, user accounts, licenses, permissions, onboarding, audits, and Microsoft ecosystem administration. Supports Azure Active Directory, Teams, SharePoint, Outlook, OneDrive, Microsoft Sentinel, Power Apps, and Power Automate. Troubleshoots technical issues, improves processes, supports compliance initiatives, and maintains security best practices.

Provides comprehensive administrative support to executives by managing complex calendars, coordinating travel, organizing meetings, preparing presentations and documents, handling correspondence, maintaining confidential information, and tracking follow-up actions. The role serves as a liaison with internal and external stakeholders, supports office operations, and anticipates executive needs in a dynamic healthcare organization. This is a temporary position with no guaranteed duration.

Processes and appraises a recently acquired collection of art-collecting business, legal, and historical records. Responsibilities include developing processing plans, performing basic preservation, arranging and describing materials, rehousing collections, creating DACS-compliant finding aids in ArchivesSpace, identifying digitization candidates, providing reference services, and integrating records into museum repositories and databases.

Manages daily operations across San Jose and Watsonville offices, including facilities, maintenance, vendors, supplies, mail, packages, badge access, and equipment. Leads office moves, buildouts, space planning, and workplace improvement projects; supports lease administration and landlord relationships. Provides executive and event support, coordinates visitors and meetings, and travels regularly between locations to maintain consistent operations.

Manage project documentation, document workflows, revisions, version control, records, and document lifecycle processes using Procore and related PMIS platforms. Coordinate with engineering and project teams, maintain compliance and naming standards, improve document control procedures, configure systems, develop reports, and train users on document control practices and Procore usage.

Leads organization-wide IT and information systems operations, supervising multiple technical teams and overseeing infrastructure, Microsoft 365, networking, enterprise applications, cybersecurity, compliance, disaster recovery, projects, vendors, and user support. Ensures secure, reliable technology services through strategic planning, staff development, change management, incident response, policy development, and regulatory adherence, including HIPAA requirements. Participates in on-call support and may travel occasionally to agency facilities, vendors, and partner locations.