Top Operations & Support Jobs

Provide internal helpdesk support: triage and resolve tickets, maintain knowledgebase and documentation, provision Windows and macOS devices, troubleshoot hardware/software/network and AV (Zoom/Slack), support company events, assist IT projects, and research emerging technologies.

Manage and design the partner program, focusing on value metrics, partner enablement, incentive management, and ecosystem marketing to enhance partner relationships and performance analytics.

The Fulfillment Associate will package and ship orders, assist with inventory management, and maintain a clean workspace in a fast-paced environment.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Provide administrative support including office supply procurement, onboarding, event and travel coordination, mail and digital file management, bookkeeping and vendor management, HR-related administrative tasks, support for software transitions, document creation/editing, and reception coverage to maintain an efficient office environment.

The role involves managing cross-functional execution of programs, ensuring budget alignment, improving business processes, and driving cost reduction efforts while ensuring compliance and effective communication across teams.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Lead strategy and execution for remote autonomous operations, building and scaling Remote Operations Control Centers (ROCCs). Define intervention protocols, staffing, KPIs, tooling, and escalation pathways. Partner with engineering and field teams to reduce human interventions, improve uptime, and translate operational insights into autonomy improvements. Hire, train, schedule, and manage operator performance while driving process automation and continuous operational optimization.

The Sorter Operator will aid in material preparation for processing, segregate recyclables, maintain cleanliness, and assist in training new employees.