Top Operations & Support Jobs

Handles daily data entry, reporting, invoice and delivery-record filing, office administration, phone communication, and coordination with drivers, vendors, customers, and internal teams. The role also supports scale house operations as needed and requires accurate recordkeeping, multitasking, basic computer skills, and a willingness to learn.

Provides technical support for cardiorespiratory products through customer troubleshooting, education, documentation, CRM case management, sales order and RMA entry, and issue resolution. Supports hardware and software inquiries, escalates field-service issues, contributes to product demonstrations and training, identifies upgrade and service opportunities, and collaborates with engineering, quality, service, sales, and product teams. The role requires accurate communication, technical learning, customer ownership, and limited travel.

Supports daily IT operations by resolving service desk tickets, documenting solutions, monitoring systems and business services, analyzing performance metrics, updating system and disaster recovery documentation, assisting with application development, and maintaining software and hardware. The intern also follows cybersecurity policies, protects data and systems, identifies vulnerabilities, and reports potential incidents.

Supports faculty with course delivery, grading, exams, lectures, discussion sections, tutoring, office hours, student communication, course materials, record keeping, and administrative tasks. The Teaching Assistant also helps develop course plans, prepares presentations and instructional materials, proctors exams, records grades and attendance, and assists with library cataloging and lecture recording. The role is supervised by the course instructor and appointed for the duration of each academic term.

Provides onsite technical support for commercial technology relocation projects. Disconnects and reconnects PCs, peripherals, network equipment, and cabling; records asset details; tests connectivity; recreates workstation layouts; labels inventory; and assists with equipment moving. Maintains customer service, safety, confidentiality, accurate documentation, and productivity standards across customer sites. Requires physical handling of equipment and 100% travel to assigned locations, with occasional evening or weekend work.

Administer and maintain endpoint, mobile device, Intune, Azure, Entra ID, and Active Directory environments. Build application packages, resolve escalated endpoint incidents, manage laptops and mobile devices, develop support processes, and provide KPI reporting. The role also researches technology, develops support-system roadmaps, mentors support staff, creates documentation and training materials, and recommends improvements to IT support operations.

Provides administrative, analytical, and operational support for the IT department. Manages ticketing workflows, SLA reporting, dashboards, technology assets, purchasing, vendors, contracts, invoices, and inventory audits. Documents procedures, tracks projects and departmental priorities, supports onboarding and offboarding, and coordinates installations and site visits across BronxWorks locations. The role also analyzes operational data, reconciles records, prepares management reports, and recommends workflow improvements.

Provides high-level administrative and operational support to the Chief Data and AI Officer and organization. Responsibilities include executive calendar and travel management, meeting and event coordination, correspondence and presentation preparation, vendor and expense administration, purchase order and budget tracking, onboarding logistics, confidential information handling, and cross-functional coordination. The role also improves administrative processes and uses AI tools to enhance productivity.

Provides client support for billing, eligibility, claims, carrier requests, and other service issues. The role troubleshoots inquiries, develops solutions, manages confidential information, documents workflows in CRM and case-management systems, supports clinic administration, and maintains strong internal and external relationships. It requires customer service or administrative experience, office software proficiency, organization, communication skills, discretion, and the ability to work effectively under pressure.

Provides front-desk and switchboard coverage in a senior living community. Greets and assists residents, guests, vendors, and staff; answers calls; distributes mail and packages; maintains visitor logs and entry security; monitors security and fire systems; prepares work orders and correspondence; and enters resident information into computer software. Requires varied shift and weekend availability, customer service, communication, multitasking, and moderate computer skills.