Top Operations & Support Jobs

Provides high-level administrative support to multiple Vice Presidents and the Sales Leadership Team. Responsibilities include complex calendar management, domestic and international travel coordination, expense reporting, leadership meetings and events, vendor negotiations, presentations, meeting notes, communications, confidential information handling, and special projects.

Oversee affordable housing community operations, resident relations, leasing, budgets, rent collections, financial reporting, compliance, vendors, capital projects, and staff leadership. The role drives resident satisfaction, occupancy, revenue growth, regulatory adherence, and efficient property performance while addressing resident and employee concerns.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Own business operations for Payward Services, including partner launch readiness, business planning, leadership reporting, operating cadence, process automation, and strategic cross-functional initiatives. Build repeatable launch processes, integrate new products and acquisitions into operating rhythms, track performance metrics, and improve workflows across Sales, Finance, Product, Engineering, Legal, and Compliance.

Provides first-line customer support for veterinary practice software through email, chat, phone, and social media. Diagnoses requests, resolves production issues, documents interactions, follows up on escalations, and supports customer onboarding and training. Requires veterinary terminology and workflow knowledge, strong communication and problem-solving skills, empathy, availability for overnight and weekend shifts, at least three years of veterinary hospital experience, and experience using or installing Instinct EMR.

Manages and resolves highly escalated customer issues received by phone, chat, and written communication. The role case-manages multiple concerns through resolution, identifies root causes, communicates solutions, collaborates with internal teams and retail stores, meets performance metrics, and provides case analysis and recommendations to senior leadership. This is a remote position with virtual training, onsite meetings, and potential night and weekend work.

Lead and develop site teams, hold employees accountable to performance standards, own outcomes, solve problems quickly, make confident decisions, and build a strong team culture. The role requires comfort working in a fast-paced, physically active outdoor environment. Prior management or supervisory experience is preferred, but demonstrated ownership is valued more than a specific title.

Serve as the first point of contact for customers through phone, email, web, ticketing systems, Zoom, and in-person channels. Resolve product and cloud support issues, document interactions, maintain data integrity, process orders, coordinate shipments and replacements, and collaborate across departments. The role also involves learning new systems, supporting peak-period coverage, training temporary employees, and maintaining accurate customer records.

Provides administrative and client support for a professional services firm, including client communications, onboarding, confidential records management, tax filing and notice tracking, workflow reporting, calendar and travel coordination, meeting and event planning, correspondence, contracts, and leadership support. The role monitors deadlines for hundreds of tax returns, maintains trackers and reports, coordinates with tax and audit teams, and ensures client deliverables are completed accurately and on time.

Greets members, parents, and visitors; provides information about Club programs; responds to phone inquiries; assists with membership applications; monitors lobby activity to prevent unauthorized access; coordinates member pick-up with program staff; and maintains a secure, clean, organized entrance.