Top Operations & Support Jobs

Owns administration, configuration, governance, and continuous improvement for Jira and Confluence. Responsibilities include designing workflows, managing permissions and access, configuring automation and dashboards, administering Confluence spaces, supporting integrations and Marketplace apps, troubleshooting issues, monitoring platform health, documenting standards, training users, and supporting migrations and change management.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Own HubSpot as the revenue CRM system, including workflows, data quality, integrations, permissions, sequences, automations, and intake operations. Diagnose root causes, build audits and alerts, support lead and list operations, and partner with AI and Data teams on reliable CRM structures for AI-driven go-to-market automations. This is a hands-on individual contributor role supporting Sales, Customer Success, and Marketing.

Supports revenue operations through reporting, dashboard updates, sales and pipeline analysis, Salesforce data quality maintenance, audits, process documentation, and ad hoc analytics. The intern collaborates with Sales, Marketing, Customer Success, and Finance to identify process improvements and communicate business insights through presentations and summaries.

Manage and improve IT asset and configuration management processes, ServiceNow Asset Management, and the CMDB. Ensure data integrity, governance, compliance, and service visibility across global technology teams. Coordinate major incident restoration, provide 24x7 on-call support, lead post-incident reviews, and support problem management. Act as backup Change Manager, develop KPI dashboards, analyze performance metrics, and present recommendations to stakeholders. The role requires collaboration across global regions and at least three days per week onsite in Chicago.

Provides high-level administrative and operational support to the Chief Technology Officer. Responsibilities include complex calendar and travel management, meeting and event coordination, expense processing, communications, presentation and report preparation, file organization, stakeholder liaison work, and special projects. The role requires discretion, exceptional organization, flexibility, and strong executive presence. It is hybrid in New York, requires at least four days onsite weekly, occasional travel for offsites, and some overtime.

Provide high-level administrative support to ShipOS workstream leads: manage calendars, schedule supplier engagements, coordinate onboarding and badging, book travel and expenses, drive weekly updates, plan events, track action items, and liaise with government and external partners while maintaining discretion and team documentation.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.