Top Operations & Support Jobs

Manage third-party marketplace operations across Amazon, Costco, Wayfair, and other platforms. Responsibilities include customer inquiries, order processing, returns, fulfillment coordination, account health, FBA inventory monitoring, claims, reviews, and social media responses. Collaborate with warehouse, logistics, marketing, and support teams to resolve issues and maintain a positive consumer experience.

Supports NRDC’s Principal Gifts team with donor research, meeting preparation, engagement summaries, outreach drafting, follow-up tracking, and database management. Maintains donor information in Salesforce and SharePoint, leads a project to align records across systems, and coordinates information flow with operations teams. The role is a 10-week graduate internship based in New York City with a hybrid schedule.

Provides enterprise oversight for business operations supporting product divisions. Leads analytics, expense management, forecasting, KPI governance, inventory management, demand planning, allocation, process improvement, service delivery, and financial performance management. Develops multi-year operating strategies, standardizes processes, manages global support operations, and leads multiple management layers across teams and geographies. Requires cross-functional leadership, analytics, process improvement, supply chain knowledge, and SAP experience.

Provides front-office reception and administrative support in a Coral Gables office. Responsibilities include answering calls, greeting visitors, managing supplies, mail, courier shipments, meeting rooms, training records, data entry, document preparation, scheduling, filing, and supporting project managers and coordinators. The role requires independent prioritization, strong communication, attention to detail, and familiarity with design and construction environments.

Manage and improve the Salesforce environment, including administration, user support, permissions, data quality, workflows, reports, dashboards, CPQ, Apex updates, and integrations with systems such as NetSuite and Marketing Cloud. Lead Salesforce projects from requirements through deployment, troubleshoot synchronization issues, document configurations, train users, and collaborate with Sales, Marketing, Finance, IT, Legal, and external partners.

Provides coordination, administrative, and project support for a global mobility program. Maintains documentation governance, process maps, procedures, templates, and deliverables; coordinates recurring audits, surveys, organizational updates, and client initiatives; supports meetings, lessons learned, and process improvement. Works across account management, operations, mobility care, and cross-functional teams while assisting project management and training functions.

Supports and improves EDI and business systems by troubleshooting application and process issues, configuring systems and controls, assisting with testing, documenting requirements, and collaborating with business users, analysts, developers, and IT teams to implement effective solutions.

Provides administrative and secretarial support for school operations and instructional programs. Duties include reception, phone and mail handling, correspondence, presentations, filing, student record maintenance, special education process support, attendance and registration tasks, finance tasks, and assistance to administrators and instructional staff. May dispense student medications when necessary.

Leads United Way of Racine County’s strategic direction, community impact, fundraising, financial sustainability, board relations, team development, and external partnerships. The CEO serves as the organization’s primary ambassador, cultivating relationships with donors, businesses, government, nonprofits, educators, and civic stakeholders. This highly visible executive role oversees four direct reports, advances organizational effectiveness, and represents the organization throughout Racine County and the broader United Way network.

Monitors customer service call center quality through root cause analysis, KPI reviews, side-by-side and silent monitoring, and error trend reporting. Partners with training and management to develop corrective action plans, job aids, and improvement programs. Provides calibration feedback, statistical insights, and support to improve associate and department QA scores while maintaining effective relationships across teams.