Top Operations & Support Jobs

Monitors customer service call center quality through root cause analysis, KPI reviews, side-by-side and silent monitoring, and error trend reporting. Partners with training and management to develop corrective action plans, job aids, and improvement programs. Provides calibration feedback, statistical insights, and support to improve associate and department QA scores while maintaining effective relationships across teams.

Provides on-site and remote technical support for healthcare-system employees, troubleshooting hardware, software, email, network connectivity, accounts, and access issues. Installs and maintains computers, mobile devices, printers, telephones, and related equipment; manages help desk tickets, documentation, inventory, escalations, and user education. Supports Windows environments, Active Directory, basic networking, security awareness, and continuous improvement initiatives.

Supports Audubon’s Development Services team through administrative and operational coordination, including scheduling, travel, expenses, Salesforce data management, reporting, donor communications, vendor and invoice processing, event support, mailings, and meeting documentation. Coordinates cross-functional projects, timelines, inboxes, and event logistics while maintaining data accuracy, confidentiality, and timely communication. Provides on- and off-site support for meetings and fundraising events.

Provides administrative, logistical, and operational support to Individual Life Insurance sales professionals. Coordinates meetings, events, travel, calendars, vendors, reports, expenses, budgets, supplies, and communications. Builds relationships with sales teams and business partners, supports compliance with corporate and FINRA requirements, improves processes, and provides backup coverage across the support team.

Provides day-to-day operational support at an indoor ice rink, including operating and maintaining the ice surface with a Zamboni, cleaning and custodial work, customer service, cash register assistance, and facility opening and closing. The role requires availability for all shifts, weekends, and holidays, along with the ability to work in cold environments and pass required screenings.

Provides administrative and office support for an early intervention program serving children from birth to age three and their families. Responsibilities include answering inquiries, processing referrals, scheduling assessments, maintaining client databases and records, coordinating transportation, managing calendars and communications, processing medical documentation, supporting groups, and maintaining office supplies and organization. Requires strong multitasking, communication, confidentiality, and organizational skills.

Manages daily office operations for the Washington, D.C. office and supports workplace needs across multiple locations. Coordinates office supplies, moves, access, parking, maintenance, buildouts, relocations, vendors, furniture, and onboarding logistics. Maintains office procedures and operational resources while overseeing the Operations Internship Program and supporting the Chief Operating Officer. Requires strong organization, project coordination, communication, problem-solving, and multitasking skills.

Provides part-time administrative and clerical support, including answering and directing calls, scheduling appointments, receiving and distributing mail and deliveries, filing records, maintaining documentation, and ordering office supplies. The role requires independent work, strong organization, communication, interpersonal, and customer service skills, along with proficiency in Microsoft Office Suite.

Manages electronic project and personnel documents, including file conversion, distribution, scanning, printing, copying, research, and retrieval. Responds to client requests, generates activity reports, and supports project managers with administrative tasks. Requires strong organization, attention to detail, document control knowledge, construction plan familiarity, scanner and plotter operation, communication skills, customer service, and proficiency with Microsoft Office, Adobe Acrobat, and document management tools.

Supports transfer agency and fund administration operations for clients. The provided posting contains limited role-specific responsibilities and qualification details, but the position likely involves administrative and operational analysis within Apex Group’s global fund services business.