Top Operations & Support Jobs

Provides Tier 1 and Tier 2 support for SharePoint and Microsoft Power Platform environments. Troubleshoots permissions, site architecture, workflows, legacy customizations, Power Apps, Power Automate, and Power BI issues. Documents tickets, guides customers, explains licensing and governance, escalates complex problems, and identifies recurring issues. Requires active Top Secret clearance, SharePoint and Power Platform administration experience, and strong customer service and documentation skills.

Leads Salesforce adoption, governance, enablement, and business transformation across commercial teams. This role manages CRM training, change management, data quality, process governance, business requirements, UAT, releases, and post-launch adoption. It partners with Sales, Marketing, Revenue Operations, Analytics, Enablement, and Salesforce teams to improve seller workflows, pipeline management, sales execution, and commercial effectiveness through CRM and AI-enabled capabilities.

Conducts workforce program case-file reviews, compliance surveillance, audits, PII checks, and quality evaluations. Provides policy clarification and technical support, assists with financial audits, updates procedures and quality improvement plans, tracks complaints, recommends corrective actions, and follows up on remediation. Presents findings to management and participates in quality committee activities.

Manage daily front-office and administrative operations for a behavioral health treatment program. Responsibilities include coordinating calls, correspondence, scheduling, records, calendars, onboarding documentation, credential tracking, supplies, vendors, and facility needs. The role supports leadership and clinical teams, maintains confidential information under HIPAA and 42 CFR Part 2, assists with process improvements, and provides professional, compassionate service to clients, families, staff, and visitors.

Provides administrative support to regional operations managers by preparing correspondence and reports, processing contracts and expenses, maintaining filing systems, coordinating meetings, ordering supplies, reconciling invoices, and liaising with office equipment vendors. Requires strong organization, communication, judgment, computer proficiency, accurate typing, and the ability to manage multiple deadlines. The role is primarily sedentary but may involve lifting office supplies and occasional vehicle operation.

Manages daily branch office operations for a specialty contracting business. Supports project managers and field teams with documentation, scheduling, communication, contracts, purchase orders, billing, payroll records, vendor coordination, compliance files, supplies, reports, and general administrative workflows. Also assists with HR administration, safety documentation, onboarding, and office communications.

Manages daily athletics department operations, financial administration, procurement, payroll, student employment, budgets, compliance, and departmental systems. Coordinates NCAA championship submissions, event operations, team trip payments, and special projects across varsity athletics, recreation, and wellness education. Serves as the primary administrator and trainer for Teamworks platforms while supporting accurate records, staff onboarding, communications, and efficient cross-departmental processes.

Provides remote application support by troubleshooting business software issues, managing integrated system deployments, documenting solutions, testing releases, identifying defects, supporting acquisitions, training users, and coordinating with developers, service desk teams, customers, and business units. The role also assists with technology rollouts, project planning, compliance, and effective use of company resources.

Manages cruise pricing, inventory controls, and demand analytics to maximize net revenue and occupancy. Leads pricing meetings, establishes booking curves, audits reservation-system actions, monitors competitors and market trends, and prepares performance reports. Analyzes bookings, yields, revenue, capacity, and oversell risks to recommend actions. Maintains databases, supports audits, and contributes to revenue recognition and reporting process improvements.

Provides administrative support for Additional Learning Needs processes, including Individual Development Plans, examination access arrangements, learner records, reviews and statutory compliance. Coordinates communication among learners, families, college staff, schools, local authorities and external agencies. Maintains accurate data across college systems, supports the ALN team, responds to correspondence and delivers professional customer service within an inclusive educational environment.