We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description- Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/ DW/Young Adult)
- Manages surveillance of workforce activities and uses statistical sampling, audit, and observation techniques to evaluate compliance with policies and adherence to contract requirements
- Assists with creating and updating standard operating procedures
- Performs monthly center Personal Identifiable Information checks to monitor compliance with Board/Equus policies
- Provides policy clarification and technical support to center staff
- Helps with financial audits to include support services and worksite agreement contracts
- Writes, reviews, and/or updates quality improvement plan items
- Organizes and participates in Administrative Quality Committee at a minimum of five per year
- Presents consistent feedback to management regarding areas that need improvement - Recommends corrective action in weekly reports to Project Director
- Follows up on previously implemented corrective action plans
- Maintains client complaint log and ensure clients are responded to within 24 hours of contact
- Establishes corrective action plans promptly
- Bachelor's degree in related field;
- Equivalent combination of acceptable related experience and/or training may be substituted for two years of the education requirement on a year for year basis
- Minimum three years' experience in Quality and Project Management as well as conducting quality assurance audits and developing quality improvement action plans
- Knowledge of the principles, practices, methods, and techniques of Quality Management
- Strong communication and analytical skills
- Ability to design and deliver presentations/programs
- Familiarity with Microsoft Word, Excel, PowerPoint, and Access
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].
Skills Required
- Bachelor's degree in a related field
- At least three years of experience in quality and project management, quality assurance audits, and developing quality improvement action plans
- Knowledge of quality management principles, practices, methods, and techniques
- Strong communication and analytical skills
- Ability to design and deliver presentations or programs
- Familiarity with Microsoft Word, Excel, PowerPoint, and Access
- Equivalent related experience or training may substitute for two years of the education requirement on a year-for-year basis
Equus Workforce Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equus Workforce Solutions and has not been reviewed or approved by Equus Workforce Solutions.
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Flexible Benefits — Some roles offer flexible schedules, remote or hybrid work options, and mileage reimbursement. These elements provide practical flexibility that helps offset rigid aspects of core pay structures.
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Retirement Support — A 401(k) plan with employer match is included alongside life, AD&D, and disability coverage. These standard offerings create a basic foundation for long-term financial security.
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Wellbeing & Lifestyle Benefits — Programs such as an Employee Assistance Program, tuition assistance, employee discounts, and daily‑pay options are available. These additions help round out total rewards beyond base pay.
Equus Workforce Solutions Insights
What We Do
Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.
