Top Operations & Support Jobs

Own complex email infrastructure and operational initiatives, including IP pool strategy, capacity planning, customer onboarding, technical escalations, deliverability, compliance, and process improvement. Analyze operational metrics, identify root causes, develop scalable workflows and playbooks, influence tooling and product roadmaps, and partner cross-functionally across Product, Engineering, Sales, Success, and Email Deliverability. Mentor junior team members and drive automation, reliability, and operational excellence.

Provides proactive executive support through calendar, scheduling, travel, meeting preparation, communications, and follow-through. Owns day-to-day office and studio operations, including vendors, supplies, equipment, technology, logistics, and buildout coordination. Creates workflows, documentation, and systems; uses AI and automation to reduce manual work; tracks decisions and commitments; and independently resolves operational issues while escalating appropriately.

Processes electronic payments, enrolls vendors, updates payment records, researches outstanding payments, responds to client inquiries, and supports invoice-payment workflows. The role requires accurate, timely work, strong communication, multitasking, process improvement, and adaptability in a fast-paced onsite environment. Overtime may be required during growth or onboarding periods.

Provides first-line support and administration for Finance applications including SAP Concur, Medius, and Sage Fixed Assets. Maintains users, permissions, workflows, configuration, records, and documentation; troubleshoots access and routing issues; manages ServiceNow tickets; performs testing; and identifies process, workflow, training, and documentation improvements.

Provides part-time, on-site IT and desktop support for employees in a trading environment. Responsibilities include troubleshooting hardware, software, Microsoft Office, phones, printers, and enterprise AI tools; configuring workstations and applications; managing user accounts; and maintaining IT inventory. The intern will receive mentorship while applying classroom knowledge and learning help desk, hardware, networking, and AI-assisted troubleshooting skills.

Leads and develops a high-performing data center technician team. Responsibilities include hiring, onboarding, coaching, workforce planning, shift coverage, project ramp-up and ramp-down, installation and maintenance operations, incident response, safety, quality, compliance, inventory, documentation, and customer and cross-functional partnership management.

Reviews creditor documents, researches and updates account information, contacts creditors by phone and email, processes authorization and power-of-attorney requests, and prepares enrolled accounts for debt settlement. The role requires accurate multitasking, deadline management, attention to detail, and achievement of individual and team performance metrics while supporting multiple business units.

Supports merchandising strategies, processes, reporting, project coordination, and operational improvements at Lowe’s. The intern analyzes business information, identifies process improvement opportunities, coordinates cross-functional initiatives, and develops recommendations and presentations for business partners and leadership. The role provides exposure to merchandising execution, retail operations, analytics, supply chain collaboration, and business performance while managing priorities and stakeholder communication.

Provides technical product support and sales assistance to bicycle riders through phone and email. Manages consumer-direct orders, delivers accurate product information, meets channel KPIs, identifies information gaps, and provides feedback on SRAM products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with customer support and office software.

Own the enrollment operating system and team, including funnel architecture, CRM and workflows, conversion analytics, dashboards, automation, partner handoffs, and continuous process improvement. Lead enrollment staff, optimize conversion rates, improve data and reporting, develop partner relationships, and collaborate with Marketing, Product, and Service to create efficient, empathetic caregiver enrollment experiences.