Top Operations & Support Jobs

St. Michael's Prep is seeking a Head of Upper School to begin in the 2027–28 school year. Candidates should submit a consolidated PDF containing a cover letter, resume, and references to the designated search consultants. The role is based at St. Michael's Catholic Preparatory School in Austin, Texas.

The Director of Programs will lead and design entrepreneurial education programs, ensuring their effectiveness and adapting them for diverse founder needs while enhancing community engagement.

Provide onsite and remote end-user IT support, troubleshoot hardware and software, provision devices, manage accounts and access, and assist with onboarding and offboarding. Monitor security tools, networks, servers, NAS, and cloud environments; support incident response, inventory tracking, vendor coordination, procurement, documentation, and internal IT initiatives. The role also involves ticket management, process documentation, and delivering a positive employee technology experience.

Leads centralized revenue operations across Sales, Marketing, SDR, Partner, and Solutions Consulting functions. Partners with the CRO on planning, forecasting, territory design, quotas, pipeline health, and executive reporting. Oversees revenue operations, enablement, systems, data governance, KPI dashboards, and cross-functional operating cadences. Builds and manages a multifunctional team while scaling GTM processes, technology, and AI-enabled infrastructure.

Provides Tier 1 technical support for multifunction printers, related software, hardware, print drivers, connectivity, shared folders, scanners, peripherals, and mobile devices. Diagnoses and resolves basic technical issues, communicates solutions to end users, tracks and routes unresolved issues, and delivers professional customer service while collaborating with other technicians.

Owns onboarding across Chipr’s sales business units, serving as the subject matter expert and coordinating with sales leadership and partners. Responsibilities include tracking background checks, badging, credentialing, compliance, systems access, and support tickets; creating user access; troubleshooting CRM and order-processing tools; reporting onboarding status; and improving onboarding processes.

Provides general office support, greets and directs visitors, maintains a safe and clean workplace, assists Accounting, HR, and Compliance, coordinates executive travel and gifts, and supports company events and special projects. Requires professionalism, strong communication, organization, customer focus, teamwork, time management, and the ability to handle pressure.

Manages the dealership’s front desk, answers and transfers calls, welcomes showroom visitors, directs customers to appropriate departments, records customer information, prepares reports, performs data entry and clerical tasks, handles mail, and maintains a professional reception area. Requires flexible scheduling, customer communication skills, professional appearance, a clean driving record, and willingness to complete drug screening and background checks.

Reviews account activity and payment approval requests, investigates suspicious activity and fraud patterns, and makes risk-based approval or escalation decisions using AI-assisted analysis. The role supports compliance operations, improves processes, documents findings, and collaborates with product, support, and business teams to balance compliance, customer experience, and scalable growth.

Leads Revenue Operations across Sales, Marketing, SDR, and Enablement functions. Partners with the CRO on revenue planning, forecasting, territory design, quota setting, pipeline health, executive reporting, and operational cadence. Owns revenue technology, data governance, funnel processes, KPI dashboards, and cross-functional alignment. Builds and manages a multifunctional operations team while improving sales productivity, enablement, forecast accuracy, and scalable go-to-market processes.