Top Operations & Support Jobs

Provides mid-to-senior administrative and secretarial support for a government spaceflight program. Responsibilities include management assistance, information tracking, reporting, correspondence, meeting and travel coordination, timekeeping support, confidential administrative work, event planning, procurement support, and onsite logistical coordination. The role requires travel to government and contractor locations for reviews, briefings, conferences, and meetings.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Supervises Hotline Specialists across phone, text, and chat shifts; monitors queues, staffing, schedule adherence, service quality, and operational performance. Provides coaching, training, feedback, emergency backup, and performance support. Coordinates crisis-service responses involving 9-1-1, Mobile Crisis, and Child Protection Services. Ensures accurate reporting, resolves operational issues, supports employee development, and participates in special projects and continuing education.

Provides administrative and clerical support to the Treasury Management department. Responsibilities include maintaining databases, uploading customer agreements, responding to emails and online banking issues, preparing reports and correspondence, coordinating approvals, answering phones, conducting research, scheduling meetings, and operating office equipment.

Own and improve the organization’s internal operating systems. Lead scorecard, OKR, and KPI implementation; translate strategy into measurable goals; develop operational frameworks and policies; optimize cross-functional processes; identify bottlenecks and risks; and manage the technology stack. The role requires hands-on strategic execution, documentation, training, communication, and organization-wide adoption in a distributed APAC-based team.

Administers and expands the ServiceNow ITSM platform, including permissions, roles, groups, service catalogs, SLAs, CMDB health, system performance, data imports, update sets, migrations, patching, and upgrades. Provides application support, end-user training, and process and knowledge documentation. Requires strong communication skills, ITIL knowledge, and experience supporting IT applications in complex environments.

Provide production support and monitoring for a regulated trading exchange, execute daily operational processes, triage and resolve incidents, tune performance, support releases, maintain runbooks and documentation, automate operational workflows, and collaborate with development, QA, infrastructure, and partners to ensure stable, SLA-driven exchange operations.

Provides executive administrative and finance coordination support to the CFO and Finance department. Responsibilities include preparing meeting materials and expense reports, maintaining financial and tax reporting calendars, coordinating accounts payable and banking activities, administering corporate credit cards, managing files and contracts, supporting insurance renewals and audits, coordinating purchasing, and supervising a part-time Finance Assistant.

The Technical Business Systems Analyst will configure, administer, and support NetSuite, Coupa, HubSpot, and related enterprise systems. Responsibilities include analyzing business processes, improving workflows, managing master data, supporting procurement, finance, manufacturing, warehouse, and planning processes, building SuiteFlows and SuiteScripts, managing integrations, troubleshooting issues, creating reports, and providing user training. The role requires collaboration across departments to translate business requirements into technical solutions and ensure system performance, compliance, and data consistency.

Provide Level 1 IT support for Windows devices, Microsoft 365, mobile devices, user accounts, connectivity, onboarding, and offboarding. Troubleshoot hardware, software, VPN, WiFi, and application issues while documenting resolutions and supporting employees at client and company sites. The role may grow into Level 2 responsibilities including Windows and Linux administration, networking, Intune, security tools, scripting, escalations, documentation, and mentoring.