Top Operations & Support Jobs

Prepare, format, upload, and reconcile payroll contribution files and client deposits for retirement accounts. Monitor system error reports, research discrepancies, resolve file and processing issues, document activities, meet processing deadlines, and support workflow improvements across multiple applications.

Provides advanced technical support and escalation management for endpoint devices, Windows systems, enterprise applications, authentication, and access issues. Responsibilities include ServiceNow queue management, laptop imaging and deployment, endpoint lifecycle management, patching, vulnerability remediation, scripting, documentation, and mentoring junior technicians. The role requires enterprise IT support experience, strong troubleshooting skills, and relevant IT certifications.

Supports daily site operations, facilities management, field service, and customer onboarding. Responsibilities include invoice approvals, vendor and contract administration, operational data maintenance, reporting, inventory tracking, purchase orders, RMA coordination, and onboarding documentation. The role collaborates with Finance, Sales, Field Operations, site teams, and vendors to maintain accurate workflows and scalable EV charging operations.

Manage and maintain IBM Power I (AS/400/iSeries) systems for internal operations and clients, ensuring high availability, disaster recovery, backups, replication, firmware/software maintenance, network/security administration, incident response, documentation, CL programming, query/reporting, and client communication. Perform new installs, HA rollover exercises, and collaborate with teams and vendors.

Serve as the dealership’s receptionist in a high-volume environment, providing customer service and administrative support. Responsibilities include welcoming customers, communicating professionally, staying organized, and contributing to a collaborative, customer-focused team. The role offers a weekday schedule, professional development, benefits, paid time off, and employee discounts.

Provides comprehensive administrative support to executive leaders, including complex calendar management, domestic and international travel coordination, expense reporting, board and governance support, meeting and event logistics, presentation preparation, confidential information handling, records management, communications, and office administration.

Make outbound calls to existing customers, identify vehicle service needs, schedule service appointments across multiple dealerships, maintain customer and vehicle information, and communicate with clients and coworkers by phone and email. The role requires strong customer service, organization, multitasking, computer proficiency, and comfort in a fast-paced call center environment.

Supports USO business and operations strategy through project coordination, data collection, research, reporting, data visualization, program analysis, event logistics, communications, contract administration, and field team liaison activities. The role also manages metrics, evaluations, budgets, and cross-departmental initiatives while coordinating with internal and external partners. This is an in-person position in Arlington, Virginia.

Provides Tier 1 and Tier 2 technical support for approximately 140 users, including troubleshooting, ticket management, workstation and device deployment, Microsoft 365 administration, onboarding and offboarding, endpoint security, patching, asset tracking, vendor coordination, and technical documentation. The role also trains staff, maintains IT records, escalates complex issues, and recommends improvements to workflows, security, and technology.

Supports the Rights & Co-Editions department through administrative coordination, invoice processing, database and deal-record maintenance, materials fulfillment, stakeholder communications, shipment management, inventory organization, and research. The role requires strong organization, accuracy, customer-service skills, communication, and proficiency with Microsoft Office. It is based in New York City with at least two days per week in the office.