Top Operations & Support Jobs

Provides Level 1 and some Level 2 IT service desk support for Apple and Windows devices, software, telecommunications, email, network access, and end-user applications. Responsibilities include ticket intake, prioritization, troubleshooting, resolution documentation, escalation, device configuration, software installation, fleet administration, user setup, and customer training. The role supports desktop projects, follows IT service-management policies, and provides professional assistance to employees, including executives.

Chief of Staff partners with the CEO to run company operations outside engineering. Responsibilities include leading engineering recruiting, managing customer onboarding and escalations, establishing finance, vendor, compliance, and internal systems, and feeding customer insights into product decisions. The role requires ownership of ambiguous problems, clear written communication, numerical ability, process improvement, customer engagement, and comfort working in a fast-paced early-stage startup.

Provides first-level technical support for banking technology platforms by troubleshooting customer issues, triaging incidents, managing support tickets, documenting resolutions, maintaining knowledge-base content, and escalating complex problems to higher-level teams. The role collaborates with developers, system administrators, and business analysts while adhering to security, privacy, and compliance requirements.

Own and optimize HubSpot’s revenue operating system across Sales and Marketing. Build and troubleshoot lead routing, scoring, automation, attribution, integrations, dashboards, forecasting support, and funnel reporting. Create AI-enabled workflows using Claude and integration tools, maintain data quality controls, support downstream handoffs, and document system architecture. The role translates business questions into measurable revenue improvements and requires deep hands-on HubSpot expertise, analytical ability, and cross-functional collaboration.

Supports commercial and business operations across pricing, proposals, customer business cases, market analysis, forecasting, CRM hygiene, budgeting, reporting, vendor coordination, and process improvement. Builds repeatable templates, systems, documentation, and decision frameworks while partnering with sales, finance, product, engineering, and leadership. The role requires analytical judgment, strong organization, comfort with ambiguity, and willingness to handle both strategic and detailed operational work.

Identify operational inefficiencies, research AI-enabled solutions, and build automations, simple tools, trackers, and workflows. The associate will manage improvement projects from problem definition through implementation, document processes, support adoption, validate AI outputs, and measure results. The role requires collaboration with leadership and colleagues, independent project execution, careful handling of confidential information, and clear communication of progress and obstacles.

Own and scale Nectar’s Revenue Operations function, including Salesforce administration, GTM systems, forecasting, pipeline reporting, deal desk, pricing operations, commissions, quota administration, lead routing, and quote-to-cash workflows. The role requires building reliable processes across sales, marketing, customer success, finance, and legal while improving automation, data quality, forecasting, and revenue visibility.

Complete an asynchronous, eight-question written survey about administrative problems consumers face. Participants describe an anonymous recurring issue, estimate workaround frequency and costs, and identify professional, legal, and privacy constraints for potential software solutions. The study seeks adults with recent professional or volunteer experience assisting consumers with administrative tasks and the ability to provide clear, detailed written responses while protecting consumer privacy.

Own the company’s IT and workplace functions, including identity, endpoints, SaaS, networking, security controls, compliance, budgets, facilities, physical security, AV, vendors, and business continuity. Lead and develop the team, establish service levels, automate provisioning and access governance, manage audits, support remote staff, and oversee technology and workplace integration during acquisitions.

Handles moderate-complexity commercial property and casualty claims from investigation through resolution. Responsibilities include evaluating coverage and damages, setting reserves, drafting coverage positions, negotiating settlements, coordinating counsel, vendors, TPAs, underwriting, and stakeholders, and addressing subrogation and risk-transfer issues. The role also supports claims best practices, management reporting, and insurance initiatives. Travel within the United States for mediations, trials, and related proceedings is expected at less than 5–10%.