Top Operations & Support Jobs

Provides independent administrative, records management, correspondence, scheduling, travel, meeting coordination, and office operations support for an SSP Headquarters branch. Prepares official documents and leadership briefings, manages calendars and inquiries, processes mail and security information, and maintains office supplies and records. The role is fully onsite at Washington Navy Yard and requires sound judgment, confidentiality, strong communication, and the ability to meet strict deadlines.

General application for an unlisted role. Applicants are asked to describe their skills and desired position. The role may involve standing, walking, bending, kneeling, climbing stairs, handling materials, frequent indoor and outdoor exposure, high noise levels, lifting up to 50 pounds for men or 30 pounds for women, and compliance with PPE requirements.

Provides first-tier support for internal and external clients by managing requests, tickets, calls, reports, records, and additional testing orders. Coordinates slide distribution, documents critical diagnosis report receipt, and triages inquiries to appropriate departments. Uses CRM and LIS systems while following service standards and procedures. Requires strong communication, organization, attention to detail, phone etiquette, adaptability, and the ability to work independently and collaboratively.

Provides administrative and executive support to Vice Presidents and their teams, including complex travel coordination, calendar management, meeting logistics, presentations, expense reporting, correspondence, document management, onboarding, and confidential information handling. Supports office administration, vendor coordination, supplies, shipments, and SharePoint content maintenance. Requires strong organization, discretion, independent judgment, advanced Microsoft Office skills, and the ability to manage competing priorities and last-minute changes.

Provides first-line IT helpdesk support through phone, email, and chat. Diagnoses hardware and software issues, performs account resets and troubleshooting, documents incidents in ServiceNow, seeks first-call resolution, and follows up with users. The role requires excellent customer service, technical problem-solving, Microsoft Office proficiency, and an active TS/SCI clearance. Work is performed on an early Sunday–Wednesday shift in St. Louis, Missouri.

Leads and coaches Branch Managers across a region, ensuring policy compliance, safety, staffing, training, customer service, financial performance, profitability, and business growth. Conducts branch evaluations, reviews operational and financial results, supports recruitment and employee development, and communicates strategies and goals. Requires extensive travel between branches and strong supervisory, communication, relationship-building, and resource-management skills.

Provides high-level administrative support to multiple executives by managing complex calendars, coordinating meetings, booking and troubleshooting domestic and international travel, handling confidential information, supporting executive onboarding, and organizing events and offsites. The role also provides backup administrative coverage, improves processes, coordinates cross-functional stakeholders, and serves as a resource for executives and new hires in a globally distributed, remote-first environment.

Performs requirements gathering, business and data analysis, system configuration, client discovery, documentation, testing, and root cause analysis. Coordinates with clients, IT, product development, and implementation teams to meet project timelines, resolve issues, support compliance research, standardize processes, and maintain system documentation. Requires benefits or HRIS-related experience, strong Excel skills, and familiarity with SQL and databases.

Supports and troubleshoots the Bally ACSC CMS, SMS, and TMS systems for internal users. Responsibilities include resolving tickets, desktop application configuration, testing fixes, documenting resolutions, applying patches, maintaining knowledge bases, coordinating training, supporting system changes, and communicating with stakeholders. The role provides 24/7 support and may involve minimal travel.

Provides academic and career advising to current and prospective students. Develops completion, probation, career, major, and transfer plans; monitors academic progress; explains requirements and resources; assists with registration, prerequisites, and paperwork; makes referrals; generates reports; supports orientation, workshops, recruitment, retention, and advising training. Maintains confidential student records and collaborates with faculty, Admissions, Registrar, Financial Aid, and other staff.